Beer/Wine/Spirits (Liquor) Clerk

Fry's Food Stores - Scottsdale, AZ3.5

Company Name: Fry's Food Stores
Position Type: Employee
FLSA Status: Non-Exempt

Position Summary:
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Essential Job Functions:
  • Promote trust and respect among associates
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products
Assist with execution of the adult beverage category display plans and special in-store promotions in consultation with the store management
Maintain familiarity with adult beverage product names, pronunciation, origin and definition of industry terms
Inform customers of Beer/Wine/Spirits specials
Recommend beer/wine/spirits items to customers to ensure they get the products they want and need
Adequately prepare, package, label and inventory merchandise
Check product quality to ensure freshness. Review "sell by" dates and take appropriate action
Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory
Label, stock and inventory department merchandise
Report product ordering/shipping discrepancies to the department manager
Display a positive attitude
Stay current with present, future, seasonal and special ads
Ensure proper temperatures in cases and coolers are maintained
Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management
Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair
Notify management of customer or employee accidents
Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud
Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum Position Qualifications:
Must be 19 years of age
Ability to handle stressful situations
Effective communication skills
Knowledge of basic math
Desired Previous Job Experience
Beer/Wine/Liquor experience
Knowledge of imported and domestic varieties, the flavor profiles and how they are made
Knowledge of industry trends in specialty wines and beers as they relate to the customer
Retail experience
Second language (speaking, reading and/or writing)

Education Level: None
Required Certifications/Licenses: None
Position Type: Part-Time
Shift(s): Day; Overnight
Regions: West

States: Arizona