LOCATION: 363 Albany Street, Boston, MA
SCHEDULE: 40 hours, Saturday – Tuesday, 10:45 p.m. – 9:00 a.m.
The Overnight Assistant Supervisor will help manage the operations of the 11-7 shift on a nightly basis, including scheduling, rotations, crisis management, customer service, security screening, bed assignment, food service, clothing, toiletries, medical care and referrals.
The Overnight Assistant Supervisor will be part of the overnight shift rotation and will oversee all aspects of the Women’s Inn 11-7 shift in the absence of the Supervisor or as assigned by the Supervisor, including helping the shift stay focused on a service model that emphasizes use of Trauma Informed Care and Crisis and Prevention and Intervention Training principles (Non-Violent Crisis Intervention). The Overnight Assistant Supervisor will ensure that services are provided in the spirit of the Inn’s traditional hallmarks of dignity and respect for all our guests.
The incumbent will assess guests’ needs and assets in order to make appropriate diversion decisions as well as referrals for case management and housing services. The Overnight Assistant Supervisor will work closely with Case Managers and other PSI staff to coordinate care and services and will be an available resource for guests to assist them in their efforts to obtain permanent housing.
High school diploma or GED
Computer skills, including Microsoft Word, Excel and Outlook
Demonstrated leadership and organizational skills including a minimum of two (2) years in a leadership/supervisory position in a human service setting
Demonstrated ability to successfully lead in a human service setting with a strong concentration in working with individuals with multiple challenges including substance abuse and untreated mental illness
Direct care experience with people who are homeless or experiencing poverty
Ability to use a computer, calculator, fax, copier machine and other office equipment
Ability to access different building locations, and different program sites
Ability to operate 15 passenger van
Requires stooping, bending, stretching and may include lifting of guests at times
Requires quick response in emergency situations
PAY: $19 - $21 DOE