Full Job Description
Dimagi is a social enterprise and Benefit Corporation that builds software solutions and provides technology consulting services to improve the quality of essential services for underserved populations. Headquartered in Cambridge, Massachusetts, Dimagi partners alongside governments, leading NGOs, and foundations such as the Bill & Melinda Gates Foundation, USAID, and the World Bank to tackle complex health and social inequities. Our open-source technology platform, CommCare, is the world’s most widely-used and researched mobile data collection platform for frontline workers. To date, Dimagi’s team of project managers, engineers, and health experts have supported over 2,000 projects in 80 countries.
When COVID-19 came to the US, Dimagi sprung into action. We were among the first on the scene to support efforts in the United States, rolling out a web-based contact tracing system for the City of San Francisco in a few weeks. Today, our COVID-19 Response team works in some of the hardest-hit areas of the United States to roll out statewide and local contact tracing technology.
About the COVID-19 Technology Project Manager Position
To support this work, Dimagi is seeking an ambitious candidate with a technical and project management background to join our US Health Team. This position can be based out of our office in Cambridge, MA, but is also open to remote employment within the United States. This role is a 12-month fixed-term position with the option for converting to a permanent status pending re-evaluation of requirements at the end of the term.
As the COVID-19 Technology Project Manager, you will play a critical role in either managing or heavily supporting a small project team to optimally design and roll out a contact tracing technology system for a local government. In this role, you will work in an agile environment, alongside or in leading a dynamic, multi-skilled team of developers, engineers, and public health specialists. You will be expected to oversee the development and implementation of various technical deliverables against tight timelines, including project documentation (project plans, risk logs, etc), detailed project plans, stakeholder presentations, and changes to applications against tight timelines. You will collaborate with a network of partners and vendors for the ultimate success of the project - including expectation management, scope management, explaining technical concepts, and building strong rapport. This includes learning directly from and in certain cases training end-users, many of whom are on the frontlines of COVID-19 contact tracing efforts.
Due to the nature of the COVID-19 response, the work will be challenging, but in the right ways - you'll have an opportunity to quickly dive into and learn from multiple project areas, all while making a real, positive impact. We are looking for both leaders and teachers who are charting the strategic direction of a team and who make time for project management guidance, training, and mentoring to improve the project's effectiveness.
At the core of this position, we are looking for smart, capable, and impact-driven individuals. For that reason, please consider the following requirements listed as general “guidelines” vs. strict qualifications:
5+ years of experience working on and leading software teams, either in project management, product management, software development, technical operations, or a relevant area
Experience working in the healthcare sector, preferably in healthcare technology
Demonstrated ability and excitement to engage with government stakeholders as well as various other project stakeholders
Self-motivated results-oriented team player, who also can coordinate and lead dynamic teams
Highly organized, able to multitask, and detail-oriented - whether in collecting requirements, testing applications, putting together a deliverable deck, etc.
Demonstrated expertise in collecting and managing requirements from different stakeholders, and delivering solutions that meet business goals and objectives
Must be technically savvy and enjoy the design process to build applications that meet business goals and objectives
Have an incredibly analytical mindset - someone who isn’t afraid to get messy in Excel models, or working to figure out what part of an application isn’t right due to a bug
Excellent written and verbal communication skills
Must be eligible to work in the United States
Experience in relevant software, including data visualization and analysis software (Tableau, SAS, R, etc.)
Experience delivering enterprise software systems and/or working within project management for software developers
At Dimagi, we aim to make a difference, not just as a company, but as an employer as well. The benefits we offer are geared towards having a strong impact on our staff’s well being. A few of our key benefits are outlined below:
100% employer-sponsored medical insurance paired with a generous Health Reimbursement Account (HRA) fund
Access to voluntary dental and vision insurance plans
A 401K plan with up to a 4% employer match
30 days paid time off inclusive of holidays
Unlimited sick time, excellent parental leave policy, and a strong focus on work-life balance
Access to a flex-time policy that allows employees to work based on a flexible work schedule
Access to an Employee Assistance Program (EAP) through Magellan Healthcare
Occasional opportunities to travel internationally
Dimagi is an Equal Opportunity Employer. We celebrate and support diversity and are committed to providing a work environment that is inclusive and free of discrimination and harassment. All employment decisions are based on individual qualifications without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, family or parental status, veteran, or disability status.