Department: Conventions and Business Operations
Reports To: Senior Manager, Convention Education
Employment Type: Non-exempt
Education Level: Some college
Years of Experience: 0-3 years
Travel Requirements: n/a
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Elevate your resume! Join the team that produces one of the largest media and entertainment conferences in North America. We recruit leading directors, producers, studio executives and tech gurus to share their expertise and hard-earned wisdom with media professionals. Past speakers have included Zach Braff, Chris Hardwick and Stan Lee, to name a few. Projects have included "Star Wars," "Jessica Jones," "Empire," "Stranger Things" and more. The conferences team produces over 700 sessions with more than 1,000 speakers. With these numbers on your resume, this internship is a great way to launch a career in conferences or the events industry in general.
This position provides support for NAB Show Convention Education team.
Specific Duties and Responsibilities:
Assist with speaker communications, including speaker invitations, confirmations and follow-up correspondence.
Assist with speaker research and other program-related research.
Assist with drafting, proofreading and editing session descriptions.
Assist with posting approved session descriptions and related information to the central content management system.
Assist with website monitoring to ensure information is accurate.
Assist with program partner communications and project tracking.
Assist with creation of VIP speaker itineraries as requested.
Maintain changes in information on/off-site, to include revising session descriptions and speaker information as requested by internal and external stakeholders.
If applicable, on-site tasks will inclide pulling badges, greeting and checking in speakers and coordinating any changes or special requests required by VIP speakers.
Other duties as assigned.
Demonstrates a genuine interest and sensitivity in the thoughts, opinions, values and needs of coworkers and customers and views differences in these areas as both inevitable and acceptable. Avoids speaking, writing or doing other things that could be seen as disrespectful, exclusionary, discriminatory or offensive in nature. Deals with others in a professional manner. Recognizes and shows respect for the strengths and contributions of others. This is in clear contrast to behaviors that leave people feeling that their thoughts, opinions, values and needs are of little interest or are somehow inappropriate and unacceptable; a tendency to habitually say, write or do things that are disrespectful to individuals who are not present or who are otherwise unaware what has been communicated; and/or a strong tendency to notice and recognize missed expectations and failures.
Communicates effectively and appropriately. Uses good judgment as to what to communicate to whom and to when as well as the best way to get that accomplished (written, verbal). Speaks in a clear and credible manner, selecting the right tone for the situation and audience. Provides appropriate feedback when needed. Listens to others and allows them to make their point. This is quite different than those who tend to select the wrong means of communicating, or who communicate information to inappropriate people. It also contrasts with those whose messages are not clear or lack credibility, as well as those who demonstrate poor listening skills and are unreceptive to feedback.
Personally demonstrates that external or internal customers are a high priority. Identifies customer needs and expectations and responds to them in a timely and effective manner. Anticipates and prevents delays or other things that can adversely affect the customer. Consistently acts with the customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect. Keeps customers informed about the status of pending actions. This is in sharp contrast to behavior patterns that tend to disappoint customers, leave them feeling forgotten and unimportant or that otherwise result in unmet needs or expectations.
Handles multiple assignments and priorities yet still fulfills all commitments. Readily accepts new responsibilities and adapts well to changes in procedures. Gives appropriate priorities to various work demands. Follows through on commitments. Values the time of others by: coming prepared to meetings, being on time, responding to emails and communications in a timely manner. This is quite different from those who struggle to stay focused when faced with multiple priorities; focus only on one or two job priorities while neglecting others; and/or hesitate, complain or refuse to accept new procedures or assignments.
Must be customer and team-oriented, possess strong interpersonal skills and ability to work with staff and customers at all levels.
Completed or working towards an undergraduate degree.
Experience with events is beneficial, but not required.
Ability to work at a professional level in a fast-paced environment.
Good customer service skills, including ability to work with people with various disabilities.
Ability to proofread/edit documents.
Ability to work independently.
An interest in media and entertainment is a plus.
Internship generally runs mid-January through mid-April.
Must be available to work at least a 25-30 hour work week Monday - Friday.
Possible travel to Las Vegas for NAB Show April 6-11, 2019.
Hourly rate = $14.00
Please email your cover letter and resume (PDF documents only) to HR@nab.org. You may fax it to (202) 775-2983 if you prefer. Please include the title of the position that you are applying to in the subject line of your email or fax cover sheet. Incomplete applications may not be considered. We require all applicants to provide cover letters and resumes in portable document format (PDF). Microsoft Word documents will not be opened or reviewed.