Salesforce Administrator

Cloud Nerd - Pittsburgh, PA

Full-timeEstimated: $110,000 - $140,000 a year
Join our Business Operations team as a Salesforce Administrator! We are looking for a smart problem solver who is passionate about Salesforce to maintain and enhance our Salesforce implementation. By supporting a key platform for our Sales, Enterprise, Service, and Marketing groups, you’ll have a unique opportunity to directly contribute to our company growth, gain exposure cross-functionally and further hone your expertise.

What you'll do:
Collaborating cross-functionally with end-users and partner teams at Cloud Nerd, including Sales, Marketing, Business Operations, Sales Development and IT
  • Document design and implement Salesforce solutions using standard configuration and following configuration best practices
  • Develop and deliver documentation/presentations to end users to illustrate solutions, new functionality and training for end-users
  • Comprehend the business/systems use case and ability to reiterate the problems
  • As new functionality is released, design, coordinate and execute on testing processes to reinforce quality assurance and ensure excellent user experience
  • Identify operational workflow/system improvements and work with Manager and Solutions Architect to implement
  • Responsible for understanding Salesforce releases and new products to potentially address ongoing business needs
  • Manage and prioritize daily case inquiries
  • Develop reports, dashboards and processes to continuously monitor data quality and integrity
  • Provide prompt and complete resolution to technical challenges and business issues
  • Drive and increase customer adoption and ensure satisfaction

  • 3+ Years of experience developing commercial business applications as part of a collaborative team
  • 3-5 years of experience in Visualforce/Apex development
  • Experience with Web Services APIs - SOAP and REST-based Web Service APIs, the Bulk API, and the Metadata API
  • Experience working with application packaging and deployment is a plus
  • Experience building complex business applications using Java, C# or C++
  • Experience developing interactive web-based applications
  • Bachelor of Science in Computer Science
  • com Developer certification is strongly preferred
  • Familiarity with web/database application development technologies like SQL, JavaScript, AJAX, JSON, HTML5, and CSS is preferred
  • Proficiency in developing in Visualforce pages, Managed Packages, and integration to other third-party solutions
  • Experience integrating Salesforce with 3rd party system using web services and AppExchange apps
  • Knowledge of development best practices and design patterns
  • Experience in Agile development methodology/Scrum is preferred
Cloud Nerd is growing at an exponential rate and the role will not be on the market much longer! We offer a top-tier compensation plan and an invaluable opportunity to develop your career within a dynamic multi-project environment. Apply now to get an immediate response!