Principal Performance Improvement Consultant

Henry Ford Health System - Troy, MI (30+ days ago)3.9

Under minimal supervision, the Principal Consultant performs project work of a complex nature. Project work may include technical analyses or may require facilitation of a large multi-disciplinary group of senior administrators and/or medical leaders. The Principal Consultant may work individually, as lead consultant of a project team, or in a consulting capacity for projects not directly assigned. Performs analyses related to area of technical expertise and may train other staff members in these areas. The Principal Consultant serves as a technical consultant to other HFHS departments, prepares reports and recommendations for management, and coordinates implementation whenever possible. The Principal Consultant may supervise tasks of Consultants, Senior Consultants or Analysts. He/she communicates regularly with Senior Management on specific projects.

Conducts review of organization and functional areas on a project basis; acts as project lead for individual or team projects.
Serves as facilitator of multi-disciplinary project teams; guides teams through complex process/function changes.
Provides consulting advice to management of revenue cycle, operations or clinical areas.
Documents current systems and operations.
Analyzes client systems, procedures, and operations and identifies opportunities for improvement.
Assists in the implementation of revised or new methods.
Prepares written and verbal presentations of findings, conclusions, and recommendations.
Guides Consultants, Senior Consultants and Analysts in performing operations analysis and decision support activities.
Identifies internal staff development needs and opportunities for improvement or enhancement of staff skills.
As project lead, has the following additional responsibilities:
Developing and defining project scope and objectives,
Developing and refining project work plan,
Guiding day-to-day activities of the project team,
Supplying periodic project updates to client and to revenue cycle leadership,
Preparing project management reports, and
Coordinating the written and verbal presentation of findings, conclusions, and recommendations.

A Bachelor's Degree in a relevant field is required. A degree in industrial or related engineering, business administration.
A Master's Degree Preferred.
Five (5) years organizational performance improvement experience is required
Two-three (2-3) years of consulting experience is required.
Previous healthcare experience is strongly preferred.
Ability to manage large, complex, simultaneous assignments with potentially conflicting priorities and deadlines.
Ability to lead/provoke the thinking of senior level administrators.
Strong leadership/mentoring skills applicable to lead multi-disciplinary teams.
Strong interpersonal skills; ability to communicate effectively with all levels of management and staff across the System.
Strong base of analytical/technical, facilitative, and process improvement knowledge.
Strong oral and written communication skills.
Strong diplomacy and collaboration skills.

Lean, Six Sigma, or equivalent industry training and experience preferred.
Henry Ford Health System, one of the largest and most comprehensive integrated U.S. health

care systems, is a national leader in clinical care, research and education. The system includes

the 1,200-member Henry Ford Medical Group, five hospitals, Health Alliance Plan (a health

insurance and wellness company), Henry Ford Physician Network, a 150-site ambulatory

network and many other health-related entities throughout southeast Michigan, providing a

full continuum of care. In 2015, Henry Ford provided $299 million in uncompensated care.

The health system also is a major economic driver in Michigan and employs more than 24,600

employees. Henry Ford is a 2011Malcolm Baldrige National Quality Award recipient. The

health system is led by President and CEO Wright Lassiter III. To learn more, visit

Whether it's offering a new medical option, helping you make healthier lifestyle choices or

making the employee enrollment selection experience easier, it's all about choice. Henry

Ford Health System has a new approach for its employee benefits program - My Choice

Rewards. My Choice Rewards is a program as diverse as the people it serves. There are

dozens of options for all of our employees including compensation, benefits, work/life balance

and learning - options that enhance your career and add value to your personal life. As an

employee you are provided access to Retirement Programs, an Employee Assistance Program

(Henry Ford Enhanced), Tuition Reimbursement, Paid Time Off, Employee Health and Wellness

and access to day care services at Bright Horizons Midtown Detroit, and a whole host of other

benefits and services.

Equal Employment Opportunity/Affirmative Action Employer
Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health System is

committed to the hiring, advancement and fair treatment of all individuals without regard to

race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height,

weight, marital status, family status, gender identity, sexual orientation, and genetic information,

or any other protected status in accordance with applicable federal and state laws.