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Massey Services currently has exciting opportunities for Customer Service Specialists pursuing careers in office administration. We’re interested in candidates with a genuine service mentality, strong typing and math skills, computer confidence, and a desire to work as part of a team providing Total Customer Satisfaction.
Job responsibilities include answering incoming customer calls in a courteous & professional manner; resolving customer inquiries, requests, billing questions, and scheduling service; as well as welcoming prospective new customers interested in learning about our services. There is also a high volume of outbound calls to ensure customer satisfaction, confirm service appointments, and collect overdue payments. Additional responsibilities may expand to include daily reporting; updating customer account information; accounts payable; human resource paperwork; payroll processing; etc.
Massey Services is a growing company based in Florida with recent expansions in N. Georgia, North and South Carolina, Texas, and Oklahoma, as well as a location in Baton Rouge, Louisiana. We have 145 service centers and prefer to promote from within a deep bench of committed team members.
We offer a complete benefits package including Medical & Dental; 401(k) retirement plan; paid vacations, sick days, & holidays; tuition reimbursement; direct deposit; short & long term disability; and much more! If you are looking for a CAREER and want to work for a GREAT COMPANY, we would love to speak with you! Please email your resume TODAY!!
High School Diploma or GED at a minimum
Previous experience with customer service on the phone
Strong problem solving skills
Excellent computer, typing, and 10-key skills
Time management talent and a sense of urgency
Background checks will be completed on all candidates considered for hire.
Massey Services is an Equal Opportunity Employer and Drug Free Workplace
Job Type: Full-time
Salary: $10.00 to $13.00 /hour