Customer Service Specialist

Massey Services, Inc. - Bradenton, FL (30+ days ago)3.0


Massey Services currently has exciting opportunities for Customer Service Specialists pursuing careers in office administration. We’re interested in candidates with a genuine service mentality, strong typing and math skills, computer confidence, and a desire to work as part of a team providing Total Customer Satisfaction.

Job responsibilities include answering incoming customer calls in a courteous & professional manner; resolving customer inquiries, requests, billing questions, and scheduling service; as well as welcoming prospective new customers interested in learning about our services. There is also a high volume of outbound calls to ensure customer satisfaction, confirm service appointments, and collect overdue payments. Additional responsibilities may expand to include daily reporting; updating customer account information; accounts payable; human resource paperwork; payroll processing; etc.

Massey Services is a growing company based in Florida with recent expansions in N. Georgia, North and South Carolina, Texas, and Oklahoma, as well as a location in Baton Rouge, Louisiana. We have 145 service centers and prefer to promote from within a deep bench of committed team members.

We offer a complete benefits package including Medical & Dental; 401(k) retirement plan; paid vacations, sick days, & holidays; tuition reimbursement; direct deposit; short & long term disability; and much more! If you are looking for a CAREER and want to work for a GREAT COMPANY, we would love to speak with you! Please email your resume TODAY!!

Requirements

High School Diploma or GED at a minimum

Previous experience with customer service on the phone

Strong problem solving skills

Excellent computer, typing, and 10-key skills

Time management talent and a sense of urgency

Background checks will be completed on all candidates considered for hire.

Massey Services is an Equal Opportunity Employer and Drug Free Workplace

Job Type: Full-time

Salary: $10.00 to $13.00 /hour

Experience:

  • Customer Service: 1 year

Education:

  • High school

Location:

  • Bradenton, FL