Customer Service Representative / Service Coordinator

Baker Petroleum - Milton, DE (30+ days ago)


CSR / Service Coordinator

Baker Petroleum, a family owned and operated petroleum retail business located I Milton, DE is looking for an energetic and motivated CSR/Service Coordinator to join our team. The applicant would be responsible for efficiently and courteously assisting customers by maintaining a knowledge of products and services, account and billing processes, new customer information and policies and procedures related to delivery and service.

Primary duties and daily responsibilities include:

Assist customers (via phone, email or in person) in a pleasant and efficient manner

Manage customer accounts including setting up and maintaining account information and data

Assist service department w/calls, scheduling and billing

Manage inventory

Requirements:

Solid computer skills

Knowledge of Microsoft Office Word/Excel/Outlook

High School diploma or equivalent

Excellent customer relation skills

Ability to multi task

Knowledge of propane industry a plus

Job Type: Full-time

Experience:

  • Customer Service: 1 year

Education:

  • High school or equivalent