Medical Office Administrative Assistant

New England Orthotic and Prosthetic Systems - Stamford, CT (30+ days ago)

New England Orthotic and Prosthetic Systems, a world leader in the field has a vacancy for a Medical Office Administrative Assistant in our Stamford Office. The hours are flexible and the position will:

  • Provide the highest level of customer service to patients, fellow employees and referral sources.
  • Obtain accurate insurance information, verification and pre-authorization.
  • Process all billing daily, ensuring that claims are accurate, timely and fully documented.
  • Provide counseling to patients advising them of their financial responsibility and obtain credit agreements for outstanding balances.
  • Apply payments and adjustments to patient accounts.
  • Maintain accurate and complete patient files, ensuring that they are in compliance with the NEOPS Compliance Policies.
  • Ensure the privacy and security of protected health information per HIPAA requirements.
  • Assist with quality assurance to ensure patients satisfaction with services as necessary.
  • Comply with the system of internal controls to ensure proper handling of cash receipts, including electronic medical record system.
  • Receive, sort and distribute mail appropriately and in a timely manner.
  • May compile weekly documentation packets per guidelines for approval.
  • Coordinate scheduling of practitioner schedules to ensure proper coverage of patient appointments and out-of-office calls.
  • Review clinician documentation to ensure that patients’ charts are complete.


  • Strong interpersonal, oral (including telephone) and written communication skills.
  • Ability to work with handicapped individuals.
  • Understanding of medical reimbursement and terminology and a complete understanding of general office duties.
  • Proficient computer skills including Windows based office technologies and automated billing systems.
  • Knowledge of state, federal and regional collection and reimbursement laws where applicable.
  • Excellent organizational skills and the ability to manage multiple tasks.
  • Proficiency with basic math and accounting skills.
  • Ability to work effectively as a team member.

Job Type: Full-time

Salary: $18.00 to $20.00 /hour


  • Medical Billing: 1 year


  • High school or equivalent


  • Stamford, CT