JOB ID: 962
Salary: $55,000 - $60,000 (DOE)
The Housing Manager will operate as part of a larger Housing Partnership Program team, and assists with monitoring assigned staff in their efforts of engaging, managing and retaining landlord and property management company relationships for the central Los Angeles area, for the agency. In this capacity, the Housing Manager will provide a team of regionalized Housing Specialists with supervisory support in landlord outreach and engagement services to develop permanent housing opportunities for homeless families, individuals, and veterans. The regionalized team covers the San Fernando and Palmdale areas of LA County.
Understanding of homeless programs and housing opportunities is necessary for the role. This position also requires regular community engagement work to ensure ongoing collaboration with partners in SPA 1 and 2.
Provides direction regarding staffing/employee issues, conducts performance evaluation for direct reports, consults with Associate Director of HPP.
Facilitates data collection, file audits, and periodic reports
Provide supervision to regionalized Housing Specialist team
Using Salesforce CRM, create performance reports as a part of the Housing Partnership Program
Provide strong customer service response support to landlords, as needed, for any concerns that may arise.
Assist with coordinating and executing landlord mobilization and appreciation events in various regions.
Coordinate and provide landlord engagement and retention trainings to homeless housing programs, to ensure a consistent agency approach to housing stability within the community.
Provide mediation support to help resolve tenant & landlord disputes working with case management teams, tenants, and property.
Represent PATH and the program with other agencies, coalitions, and local community meetings.
Other duties as assigned.
Bachelor’s Degree in a related field, or related experience.
Two- four years cumulative experience working with social services, populations in crisis including the homeless population and people with disabilities, and education. Preferred experience with property management and/or real estate functions, or sales.
2 years of experience in supervisory or leadership position
Knowledge of California and Federal Fair Housing and Reasonable Accommodation.
Maintain and execute confidential information according to HIPAA standards.
Demonstrates ability to use computers and proficiency in Microsoft Office software particularly Excel and PowerPoint. Experience with CRM databases a plus.
Ability to work independently and within a team environment and exercise mature judgment.
Strong written and verbal communication skills.
Creative and positive problem solver
Highly motivated self- starter with the ability to take initiative, and coordinate multiple projects/ tasks simultaneously in a high-pressure environment.
Travel and field based work required
Employment Eligibility Verification.
Updated tuberculosis test.
Successful completion of background screening.
CPR/First Aid training
Flexible work schedule to include some evenings and/or weekends as needed.
Driving is an essential function of this position
Must have Valid CA Driver's License
Must provide proof of insurance coverage
Must be able to qualify for PATH insurance coverage
The employee may be in contact with individuals and families in crisis who may be ill, using alcohol and drugs, and who may not be attentive to basic personal hygiene, health and safety practices. The employee may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and lack of personal hygiene. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations. The noise level in the work environment is usually moderate in an office setting. Sometimes work may become stressful when working under pressure.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs.
PATH (People Assisting The Homeless) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
How to apply Please visit the Path Career Site to apply online. Search for Job #962 to submit your application. A resume is required