Full Job Description
The Digital Banking Systems Analyst is responsible for applying analytical and technical skills with digital technology concepts, website development, and software interface analysis. This position requires deep familiarity with data structures and software logic.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Assist with web, mobility, and CRM initiatives from conception through creative technical design, development, testing, production, and subsequent launch
Recommend changes to existing processes and procedures to reduce risk and enhance customer experience in digital channels
Assist in implementing new technologies that help the Bank on its digital transformation journey
Develop reports using Google analytics, in-house reporting tools and other third-party web tracking services
Develop data subsets and reports for marketing campaigns and executive management
Technical lead for all third-party integration initiatives
Develop and manage in-house automation scripts using a variety of systems
Participates in industry conferences and seminars to keep abreast of changes and trends in the industry.
SUPERVISORY RESPONSIBILITIES: N/A
Works under supervision of the SVP, Information Systems Manager
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit for extended periods of time; use hands to operate keyboard and listen to and verbally communicate with internal customers and external vendors. The employee is occasionally required to stand, walk, and reach with hands and arms.
The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
The noise level in the work environment is usually moderate.
Formal application, rating of education and experience; oral interview and reference check; job related tests may be required.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Hourly position, Monday - Friday, Commensurate Salary and Benefits
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelors Degree in Information Systems or related program and a minimum of five years working in the field of Information Technology/systems is preferred.
Previous experience in the financial/banking sector preferred.
Previous experience developing, managing and supporting ecommerce web sites including working with web content management applications required.
Working knowledge of HTML 5, Java, Python, Web Services, API structures, SOA interfaces, and relational database technology is required.
Strong analytical skills providing the ability to visualize, articulate, conceptualize and solve both complex and uncomplicated problems by making decisions given the available information;
Ability to analyze and lead the execution of change toward the desired business vision and outcomes.
Ability to seek new solutions to known issues leveraging web-based technologies.
Exceptional interpersonal skills and demonstrated ability to build strong and respectful relationships with all parties including staff, peers, community, as well as current and potential business partners;
Effective written and verbal communication skills are a key requirement of this position.