We are looking for a highly motivated and detail-oriented individual who loves operations and hands-on work to join our team at our fulfillment center in Mansfield, MA.
The role will be a combination of e-commerce order fulfillment, receiving / organizing large shipments of product, inventory management, quality control, and supporting the efficiency and organization of the warehouse. We are a small, tight-knit group that is passionate about the growth and reputation of our brand – and values relationships, team culture and a positive work environment.
DUTIES + RESPONSIBILITIES :
- Daily fulfillment of e-commerce & wholesale orders, which involves: Picking and packing customer orders with the utmost attention to detail // Packing large shipments for wholesale orders
- Processing customer returns, which includes: Inspecting, steaming and folding returned pieces back to their original condition // Processing returns via our online returns portal and troubleshooting technical issues
- Quality control: carefully inspecting garment quality of incoming shipments when necessary
- Receiving, counting and organizing large shipments of product
- Inventory management: taking accurate and thorough inventory counts, and rectifying discrepancies
- Assisting with logistics tasks, which may include: Processing shipping insurance claims // Creating international shipping labels and commercial invoices
- Maintain a neat and organized work environment.
NEEDED TO BE SUCCESSFUL:
- Extremely detail oriented with strong follow through
- Ability to organize and prioritize multiple projects in a fluid environment
- Sense of urgency with time management and task completion
- Proactive problem solving
- Excellent communication skills
- Experience in an apparel retail environment is a plus! (but not required)
- Must be able to: move and lift 25 lbs (and 50lb occasionally); be on your feet while working (standing or walking); occasionally will need to climb a step ladder.
- Very comfortable using computers, learning new software and troubleshooting technical issues; comfortable using Excel; experience with Shopify / shipping platforms is a plus! (but not required)
JOB DETAILS:
- Approximately 15-24 hours per week, Monday - Friday (with ability to increase during busy periods)
- Start and stop time somewhat flexible (between 9am - 4pm)
- Paid hourly (Rate to be determined based on experience) with paid holidays and time-off
- 401k with company match
- Generous employee clothing discount
About Alice Walk
Alice Walk is a fast-growing women’s clothing brand founded on the belief that pairing classic silhouettes with beautiful, high-quality materials is the key to creating a fresh-yet-timeless wardrobe. We believe less is so much more. Classic, clean and truly timeless – that is our design philosophy. Those special staples you love and will wear for years to come. All of our clothing is designed in-house and then thoughtfully produced in small batches by expert factory partners around the world. Alice Walk is run by a small team based out of Boston.
Website:www.alicewalk.com
Instagram: @alice_walk
Please contact Sarah Rowe to submit an application.
Job Type: Part-time
Pay: $16.00 - $20.00 per hour
Expected hours: 15 – 24 per week
Benefits:
- 401(k) matching
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
Work Location: In person
