5+ years experience in Property Management in either a Data Center (highly preferred) or commercial/industrial
Previous budget experience required
Strong PC skills
Some knowledge of technical operations of a commercial or technical facility on both the mechanical and electrical side
Very strong communication skills and a pleasant, collegial demeanor
Strong sense of urgency to complete tasks for both tenants and internal departments
Strong problem solving skills; resourceful in seeking solutions and information
Ability to respond to issues 24/7
Very strong tenant relations posture; service driven
Extended hours may be significant at times
Strong written and verbal command of the English language
Ability and willingness to respond to emails after hours in the event of an emergency
All candidates chosen for consideration must submit to and pass DLR’s background check
Assist in budget materials compilation for both operating expenses and capital budgets for each data center
Data entry for all expense line items (except salaries and management fees)
Review draft budgets (income and expense)
Update current year reforecast budget
Compile and present final budget to RDPM
Review on a monthly basis to track variances; provide report to RDPM
Provide list of monthly accruals to Property Accounting group
Final review and approval
Final follow up on invoice issues with vendor
Follow up with site managers regarding invoices with no corresponding P.O.
Review invoices for supporting documentation (PO/Contract/Other). coding, and proper budgeting
Final review of P.O’s
Distributing completed purchase order
Ensure proper documentation for vendor and tenant COI's
Review summary/tracking sheet
Follow up on expiring COI’s and incorrect COI’s as needed
Request proposals and bids for services
Responsible for Professional Services Agreement (PSA) and Amendment(s) for assigned sites
Work with General Counsel on issues as needed
Review vendor contract summary sheet monthly
Demonstrate intimate understanding of tenant leases
Review lease abstract(s)
Update working and original files
Non-Disclosure Agreements (NDA)
Ensure proper documentation for vendor NDA’s
Review summary/tracking sheet
Report any issues to Senior PM or RDPM
Monthly/weekly review of service notices tracking sheet
Review all notices for upcoming work at site prior to distribution to client(s)
Follow up with respective manager to close out notices if needed
Track all client requests or inquiries (Service Requests) to completion
Oversee assignment of ticket number, updates and close-out with clients
A la carte Administration
Draft and/or review a la carte proposals for accuracy and quality prior to distribution to clients
Send accounting weekly updates on billing status
Invoice processing of a la carte orders
Working directly with clients on any tenant service concerns, deployment strategies, security matters, building operations procedures
Ensuring that clients have constant, transparent communications on the status of the building and its operational systems
Providing audit support for clients as requested
Providing tours of the facility as requested by the clients
Coordinate all vendors and issues that do not fall into Critical or Essential Managers Circle (e.g. roof leaks, window leaks, insulation issues, cleaning, landscaping, etc.)
Periodic meetings with clients to review daily operations, status of service requests, site specific activities
Assist clients with audits and tours as requested
Review monthly rent invoices
Provide bi-weekly report to RDPM
Other duties assigned
Note: this description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.
Digital Realty: Where the cloud lives and business thrives
We built the global standard for technical real estate, developing a unique capability to acquire, manage, and scale data center campuses. Now, Digital Realty is building a unique ecosystem of open solutions that power customer growth through exceptional service on a foundation of unrivaled data center expertise. The new Digital Realty combines unparalleled data center services, carrier-dense interconnection, real estate acumen, and financial strength to create unique power of choice and value when and where our customers need it.
To provide our customers with the trusted foundation for the digital world
To build a network of connected campuses and internet gateways that become the heart of the internet and cloud, powering growth and prosperity for customers, employees and shareholders.
Guide our decisions and actions every day—above all else, we value customers, excellence, talent, teamwork and success.
About Digital Realty
Digital Realty Trust, Inc. supports the data center and colocation strategies of more than 2,000 firms across its secure, network-rich portfolio of data centers located throughout North America, Europe, Asia and Australia. Digital Realty's clients include companies of all sizes, ranging from financial services, cloud and information technology services, to manufacturing, energy, gaming, life sciences and consumer products
Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.
Digital Realty offers a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.
Digital Realty is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.