Full Job Description
ARIZONA DEPARTMENT OF
PUBLIC SAFETY
The Department of Public Safety’s mission is to protect human life and property by enforcing state laws, deterring criminal activity and providing vital support to the state of Arizona and its citizens.
Visit our website at www.azdps.gov
POLICE COMMUNICATIONS DISPATCHER - PHX
SUMMARY STATEMENT
This recruitment will be used to establish an 18-month eligibility list to fill current and future vacancies in Phoenix. Application period will close when a sufficient number of applications are received.
Under direct supervision during training period, and under limited supervision, thereafter, is responsible for simultaneously operating a multi-channel radio console and a multi-line telephone, while maintaining computer-aided dispatch systems and other computer systems. Responsible for receiving, coordinating and disseminating critical information from various sources and maintaining radio contact with mobile/field units to monitor response, progress and any needed support.
This position works in the Communications Center which is responsible for answering 9-1-1 calls in a 24/7 operation. Performs other duties as required. This is a competitive classification.
If you have a disability which may require a reasonable accommodation, please notify Human Resources in writing prior to the test date.
MINIMUM QUALIFICATIONS
Requires a high school diploma or G.E.D., and two (2) years of clerical, customer service or public contact experience. Must be able to type a minimum of 40 words per minute. Typing certificate must be submitted with application.
ADDITIONAL REQUIREMENTS: Must obtain ACJIS Terminal Operator Certification within six months of hire and maintain certification throughout the course of this assignment with the Department.
Holidays, weekends, irregular hours and shift work may be required with possible extension of shift hours, at times with short notice. Limited travel is necessary.
WORKING CONDITIONS/PHYSICAL REQUIREMENTS: 24 hours/7-day emergency dispatcher center operation setting. Work is performed in a confined area with limited mobility. May be required to sit for extended periods of time with limited or no breaks.
Must successfully complete the examination process.
FLSA Status: Non-Exempt
BENEFITS
The Arizona Department of Public Safety is proud to offer a comprehensive benefits package to benefit-eligible employees in cooperation with the State of Arizona.
- Accrued vacation pay and sick days
- 10 paid holidays per year
- Deferred compensation plan
- Top-ranked retirement plans
- Affordable medical, dental, vision, life, and short & long-term disability insurance plans
- Employee Assistance, Peer and Family Support Programs
- Bus Cards (Subsidized partially by the State)
PRE-EMPLOYMENT REQUIREMENTS
Applicants must complete an examination process. A polygraph and background investigation are required for successful applicants. All newly hired employees will be subject to the E-Verify Employment Eligibility Verification Program.
In order to apply, you must go to the DPS website. Click here and follow the instructions to submit your on-line application.
DPS supports a drug-free work environment through pre-employment drug testing.
An Equal Opportunity Agency.
