Banquet Houseperson

Sundance Mountain Resort - Provo, UT (30+ days ago)4.0


Job Title: BANQUET HOUSEPERSON

Department: Banquets

Reports To: Banquet Manager and Set-Up Manager

Rate of Pay: 12.50 hourly commission

Shift: Part-Time, Year Round Position

**EVENING/LATE NIGHT SHIFTS. MUST HAVE FLEXIBLE SCHEDULE MONDAY THROUGH SUNDAY.

Weekends, holidays and special events are required based on business needs.

SUMMARY

Prepare guest function spaces for arrival of guests through set-up and break down ensuring a seamless guest experience for all events and function spaces.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Execute tasks and duties assigned by Banquet Manager and Supervisors.

Set rooms according to Banquet Event Order's and make sure buildings are stocked and clean.

Make sure recycling is available for each event as required.

Gather china, glass, silver and all items relating to service.

Work under the direction of the Banquet Manager and Supervisors to ensure buildings are in proper working conditions.

Ensure banquet rooms are stocked, track inventory and assist servers in taking care of guests prior to and after functions.

Make adjustments according to site coordinators requests.

Maintain proper storage of banquet equipment.

Regularly inventory banquet equipment.

Ensure compliance of fire codes in banquet spaces.

Move, lift and carry heavy loads to and from event venues.

Regularly drive on mountain roads; load and unload equipment out of Sundance vehicles.

Comply with no-idling policy.

Clean function spaces and equipment and stock items before and after functions.

Remove recycling to the appropriate location in the recycling center.

ALL SUNDANCE REPRESENTATIVES ARE EXPECTED TO:
Embrace and promote all facets of the Sundance Guiding Principles: vision, mission, service standards, and values.

Exhibit job and product knowledge to accurately support and promote all Sundance departments, amenities and programming ventures.

Be flexible to meet business demands, work well under pressure, meet deadlines, and manage time appropriately.

Work with a broad based constituency and provide excellent service to all internal and external guests.

Demonstrate cooperative behavior with colleagues and supervisors.

Keep information confidential as directed in the confidentiality agreement.

Support and comply with all Sundance policies, procedures, and standards.

Protect Sundance assets.

Be a positive ambassador of Sundance inside and outside of work.

ENVIRONMENTAL COMMITMENT

Support and participate in environmental programs associated with position, for example: minimize waste, recycle, conserve energy, purchase and use sustainable products, educate co-workers/guests on environmental ethic, support vendors with similar environmental ethic, decrease pollution levels, minimize the use of toxic chemicals, restore wild life habitats, and carpool with co-workers to minimize carbon emissions. All employees are invited to participate in environmental or Sundance Preserve sponsored events.

DRESS CODE

Sundance recognizes the impact that our image has on the guest's impression of the resort and the perception of our ability to provide professional service to our clientele. As representatives of Sundance all employees including mangers are expected to be in compliance with the Dress Code determined for his/her department as defined in the job description or follow the standards below.

In order to best promote a positive, professional image that meets Sundance guest's expectations, employees are required to dress in a professional, conservative fashion that is appropriate for their area. Please use the following as a minimum standard:

All aspects of the Personal Appearance policy (SPL#50) must be in compliance.

Employees are required to wear nametags at all times while on duty.

Clothing must be unwrinkled and clean, and in good condition (no rips, tears, or frays regardless of whether accidental or fashionably placed).

Blue jeans are permitted.

Men's shirts must be tucked in.

Appropriate skirt length is from the knee to the ankle.

A tailored fit is required of all clothing.

Tank tops, halter tops tube tops, and spaghetti straps are prohibited.

Sleeveless shirts are permitted for females.

Bare midriffs are prohibited.

Proper footwear for your department is required.

Dress sandals are permitted for females.

Flip flops are prohibited in all areas.

Tennis shoes are prohibited unless there is a business need (ie: Mtn. Ops.)

Fashion sneakers are allowed within department approved parameters.

If your department allows t-shirts, they must be in good condition and have appropriate Sundance logos.

If your department allows baseball caps, they must be in good condition and have appropriate Sundance logos.

If your department allows beanies, they must be in good condition and Sundance branded.

Employees working in retail outlets may wear t-shirts and caps that are sold in their area if no uniform is provided.

Accommodations

Sundance will reasonably accommodate employees with religious beliefs or a disability that may make it difficult for that employee to comply fully with the Personal Appearance Policy. Employees should contact their supervisor or Human Resources to request a reasonable accommodation that will comply to the greatest extent possible with the policy.

DISCLAIMER

This is a general description of this job. All employees of Sundance Partners LTD. will be required to perform any task that is asked of him/her within legal and ethical parameters and company policy.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school diploma or General education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

TECHNICAL/COMPUTER SKILLS

Able to use 2-way radios for communication to other staff.

CERTIFICATIONS, LICENSES, REGISTRATIONS

Must possess a valid U.S. Drivers' License in good standing as determined by Sundance's Insurance Company guidelines.

Must possess or obtain a valid food handlers permit within 30 days of employment.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl and talk or hear. The employee must regularly lift and/or move up to 75 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to outside weather conditions and extreme cold. The employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts, high, precarious places, extreme heat, risk of electrical shock and vibration. The noise level in the work environment is usually moderate and occasionally loud.

OTHER QUALIFICATIONS

Must be 21 years of age or older