The Paymaster is responsible to ensure the accurate processing and recording of The Biltmore's payroll, to provide timely and accurate financial information, and to participate in daily data entry Payroll processing. This position requires consistent adherence to policies and procedures of the department as outlined in the Biltmore Standard Operating Procedures (BSOP’S).
Monitor and control the Paycom Time & Attendance program for all employee’s timesheets; supervising and assisting with corrections and usage of the system.
Verify, approve, and process all Personnel Action Forms data entry for all payroll information into Paycom Payroll System, this includes reviews, personal information changes, terminations and all other changes regarding personnel payroll information.
Process all data regarding payroll into Paycom Payroll System including Timecard data, tips, gratuities, deductions, adjustments, transfers in order to process and complete payroll (including the distribution of paychecks).
Proper bookkeeping of all Payroll records and tax records.
Analyze all payroll reports, this includes daily, pay-period ending, and monthly reports, 401K employees’ contribution, employer’s match, and loan payments.
Maintain and process all bi-weekly Gratuities, Commissions and Tips, that are distributed through the payroll system each pay period.
Process of employee bonuses.
Process Wage Garnishment duties to comply with the orders of wage garnishments from the Courts and government agencies and coordinating with Paycom Payroll System.
Process bi-weekly positive pay check register with our bank.
Perform all other duties as delegated by Accounts Payable/Payroll Manager and/or CFO.
Experience and Education Required
Bachelor’s Degree is preferred or 4 years of experience processing payroll for at least 500 employees.
Minimum two years’ of prior Payroll experience required. Paycom experience preferred.
Must be able to:
Speak, read, write and understand the English language.
Compute accurate mathematical calculations.
Provide legible communication and directions.
Perform job functions with attention to detail, speed and accuracy.
Prioritize and organize.
Think clearly, remaining calm and resolving problems using good judgment.
Follow directions thoroughly.
Understand guest’s service needs.
Work cohesively with co-workers as part of a team.
Work with minimal supervision.
Maintain confidentiality of guest information and pertinent resort data.
Use a computer keyboard and possess basic typing skills.
Possess moderate to advanced computer skills.
Work in a dynamic and constantly changing environment.
Adept to multitasking.
Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA,OSHA, FMLA, NLRA.
Must be able to:
Move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistance
Stand, sit, or walk for an extended period of time or for an entire work shift
Reach overhead and below the knees, including bending, twisting, pulling, and stooping
Use, carry, and operate all necessary office equipment using finger dexterity.
Communicate with employees, managers, subordinates and guests through verbal communication, hearing ability, and visual acuity.
Visually look at a computer for extended periods of time.
Adapt to moderate temperatures in the hotel as thermostat is controlled by hotel environmental systems. Most work tasks are performed indoors.
Demonstrates co-operation within the team and with other departments
Listens carefully and works well with others
Has a positive influence on others in the team and clearly enjoys working with people
Anticipates guests’ needs and is sensitive to people from all cultures
Has a natural, warm smile and a friendly and passionate approach
Demonstrates confident, helpful and genuine behavior with internal and external guests
Success Criteria (Continued)
Delivers their Best
Has energy and sense of urgency for his/her work
Resourceful, makes things happen and looks for ways to work more
Always looks their best and acts appropriately (e.g. approaching
guests, body language, and eye contact)
Able to stay calm under pressure
Demonstrates maturity and ability to cope with the unexpected
Never lets personal feelings interfere with delivering the highest standards
Trustworthy and responsible
Excellent records of attendance and punctuality
Is reliable and demonstrates the ability to work without supervision
Demonstrates a high level of personal integrity, honesty and trust
Uses his/her time effectively and efficiently; values time, concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities. Makes decisions in a timely manner.
Practices attentive and active listening; has the patience to hear people out; can accurately restate the opinions of others even when he/she disagrees.
Licenses or Certifications