At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
About the Role
This role is an Atlassian Lead that focuses on supporting the team and ensuring the various initiatives we are working on are proceeding as planned. You will working with the team manager to develop the product roadmap for all of the Atlassian Tools, ensure timely communications are sent to stake holders, and mentor the rest of the team.
What You’ll Do
Handle support requests that have been escalated beyond level 3 support.
Monitor and maintain the application suite hardware’s health and performance.
Perform regular upgrades to the code used to deploy the application suite. (AWS Cloudformation and Puppet)
Develop and maintain custom built applications used to provide integrations with other Uber tools.
Work with stakeholders throughout the company to build strong relationships and ensure that their needs are met.
Maintain and develop user documentation to ensure users are able to effectively use the tools.
A strong Atlassian community member that regularly attends community events to stay current on emerging trends and new releases.
What You’ll Need
Excellent written, verbal, and interpersonal communication skills.
Experience deploying and managing the Atlassian Product Suite at an enterprise scale.
Demonstrated experience in the design, development, and implementation of Atlassian tools and customization.
Self-starter to manage multiple projects simultaneously while remaining engaged with stakeholders
Assertive individual who seeks the correct solution to meet business requirements with a mind toward security and user experience
Appreciation for thorough implementation of a solution, including gathering data, proof-of-concept of ideas / testing and validating that solution meets the business need.
Expert level experience creating custom Workflows, Issues, fields, and Screens
Must have a solid background utilizing an agile framework (e.g. Scrum, Extreme Programming, Kanban) in software development.
5+ years as a Linux System Administrator
5+ years of experience as an Atlassian Administrator
About the Team
The Atlassian Team at Uber manages some of the largest installations of Atlassian products in the world. We are spread across the world and look at ourselves as an Atlassian Expert Partner within Uber. We provide all manner of services to the company, from consultation to implementation to administration of all Atlassian products.