Director of Community Services

YWCA Greater Baton Rouge - Baton Rouge, LA

30+ days ago

Primary Worksite: Main Office

Person Reports To: Ms. Dianna Payton, CEO

Main Office

11404 Lake Sherwood Avenue N., Suite B

Baton Rouge, LA 70816

Commitment: Under the supervision of the CEO, the Director of Community Services ensures effective implementation of all current YWCA direct service and advocacy programs, including Early Head Start, SIHLE (teen empowerment), AmeriCorps VISTA, and the Freedom Project (bail reform). The Director will focus on meeting grant/funding deliverables to foundations and federal agencies, which includes managing staff toward the pursuit of professional excellence and building advocacy efforts to encourage community change.

The YWCA Greater Baton Rougeis dedicated to eliminating racism; empowering women; and promoting peace, justice, freedom, and dignity for all. To accomplish this, we strive to be a premier service movement for women in a community where women are respected leaders in all sectors of society, diversity is embraced, and all people belong to one race - the human race. Specifically, the YWCA provides service to the community through three programs:

  • Early Head Start
  • SIHLE (teen empowerment)
  • The Freedom Project (bail reform)

Through our dedicated and tireless efforts, the YWCA hopes to change the odds for East Baton Rouge Parish families, supporting opportunities for otherwise vulnerable people to live with dignity and decency.

Director of Programs

  • Acts as immediate supervisor to all AmeriCorps VISTA, SIHLE facilitators, and EHS management staff, including the Center Director(s), Education Manager, Family Service Manager, Food Service Manager, and Health Manager, among others.
  • Revises policies and procedures to improve service efficiency and staff impact.
  • Completes all grant reports, ensuring on-time submissions with a high degree of data accuracy and narrative persuasion.
  • Manages the expectations of external funders while positively promoting the YWCA and maintaining strong working relationships with financial supporters.

Minimum Education and Experience to qualify is a Bachelor’s degree (subject matter flexible, but a Master’s degree is preferred). We also seek someone with a track-record of effective project and professional management.

In addition, the YWCA is looking for a candidate who:

  • Encourages critical and creative thought.
  • Completes projects in a timely fashion and appreciates feedback.
  • Treats people with respect and maintains a high degree of integrity.
  • Demonstrates the ability to work well under pressure, in situations that require teamwork, and with people of diverse backgrounds.
  • Communicates effectively, both verbally and in writing, with coworkers and funders.
  • Maintains confidentiality and composure, having excellent listening skills.

Position Specific Essential Functions

  • Serve in a leadership capacity – both internally and externally – when the CEO is absent or off-site.
  • Conduct formal/periodic assessments to determine adherence to state/federal standards, including the Louisiana Early Learning Center Licensing Regulations, Head Start Program Performance Standards, and EHS Focus Area Protocols One& Two.
  • Develop, manage, and track short- and long-term projects, ensuring feasibility of scope, schedule, and costs.
  • Learn and maintain the variety of state, federal, and private foundation requirements to ensure funding compliance.

To apply for the position, please send a Résumé and Cover Letter to Justin Michael Zyla, Director of Operations at[at], as well as any information about current availability and scheduling needs. References will be requested for individuals after completing the first interview.

Additional Information that you should know:

Expectations include:

  • Adhering to the YWCA Code of Conduct and the Early Head Start Code of Conduct.
  • Attending all training opportunities as provided in order to stay informed of community agencies, resources, workshops, and classes, encouraging parents/caregivers to attend community events.
  • Attending all appropriate staff meetings.
  • Maintaining professionalism through actions and behaviors (i.e. displaying a friendly, positive attitude towards duties, parents, staff members and others; displaying a positive mood that reflects enjoyment in the performance of job responsibilities and interactions; communicating appropriately using productive comments, pleasant expressions and welcoming gestures).
  • Complying with YWCA policy regarding required reporting of child abuse, elder abuse, suicide and homicide.
  • Projecting a positive image of the YWCA and its programs to the community.

Physical Requirements: Able to lift a minimum of 25 pounds; stand up for 75% of the day; stoop and bend; able to climb steps and get in and out of a van or similar vehicle. YWCA will not use this requirement to remove a candidate from consideration, if the inability to meet it stems from a physical disability.

Equal Employment Opportunity: It is the policy of the YWCA to implement equal employment opportunity for all employees, and applicants for employment, without regard to race, color, sex/gender, age, creed/religion, ethnic and/or religious background/ancestry, national origin, citizenship, political belief, physical or mental disability, medical condition, gender identity, sexual orientation, Vietnam-era veteran status or disabled veteran status, marital or family status, height and/or weight or any legally protected classification. Every effort shall be made to recruit candidates of color and women for every position opening. Positive action shall be taken to ensure the fulfillment of this policy. This commitment includes:

  • Hiring, examination, appointment, placement, training, upgrading, promotion, retention or transfer.
  • Recruitment, advertising, or solicitation for employment.
  • Treatment during employment.
  • Rates of pay or other forms of compensation.
  • Selection for training or educational programs.
  • All benefits programs.
  • Demotion, lay-off or termination.

Employment at Will: The YWCA is an “at will” employer. The YWCA or the employee may terminate the employment relationship at any time, with or without cause, and with or without notice.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required. The YWCA Personnel Policies & Procedures Manual is available to employees upon hiring, and flexibility is requested in evolving workplace responsibilities.

Job Type: Full-time

Salary: $50,000.00 to $60,000.00 /year


  • Bachelor's (Required)