Receptionist & Office Coordinator

Plan USA - Washington, DC

The Receptionist/Office Coordinator serves a large office of professionals and is responsible for a variety of administrative support tasks, including correspondence, procurement,and support for events and board meetings. S/he is the first person employees and guests of Plan see in the office and is responsible for ensuring a warm and welcoming environment. This entry-level position is perfect for a motivated go-getter with excellent communication, problem-solving, and people skills.


Answers telephones and directs callers to the appropriate person/s
Greets visitors and connects them to the appropriate Plan employee
Takes and retrieves messages for various personnel
Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
Procures, receives, and stocks supplies for the office and ensures supplies are consistently well maintained and tidy
Serves as a point of contact with the building’s property management company to ensure notifications and new procedures are communicated clearly to Plan staff
Receives, sorts and delivers incoming mail
Takes on special projects on an as-needed basis
Works closely with the Administrative Operations Coordinator to execute large meetings and events
Observes and researches office systems to propose, design and implement efficiencies
Other duties as assigned

Ideal candidates will:
Have a Bachelor’s degree and one year of professional experience, or a high school degree and at least two years of professional experience
Have outstanding customer service skills to support a large, diverse employee base with varying needs
Have excellent computer skills with proficiency in Microsoft Office
Have the ability to work independently
Take initiative
Be a self-starter and contributor
Be an exceptional communicator in writing, in person, and on the phone
Be detail oriented with a keen eye for presentation
Be organized and enjoy organizing
Be solutions-oriented
Be a team player