Bilingual Hospital Admission Representative, Per Diem

Sutherland - Lawrence, MA (30+ days ago)3.6

Job Description

Sutherland Healthcare Solutions is thrilled to announce that we are now hiring Per Diem Patient Admissions Representatives!

We are a multi-national, technology-enabled process transformation enterprise, committed to providing business-cycle support solutions for major business leaders. If you are looking to join a team committed to stability and success, let’s hear from you!

We need you to:
  • Work directly with patients to accurately obtain benefit information, co-pay, co-insurance, out/in network benefits, patient authorization, and pre-authorization within an ER setting
  • Organize and prioritize multiple projects, activities and deadlines
  • Uphold confidentiality in accordance with HIPPA regulations
  • Work positively and productively in a fast-paced environment
  • Have strong attention to detail and accuracy
  • Interact with clients and company professionals with mutual respect and professionalism

To join us you’ll need:
  • A High School diploma or GED
  • Must be fully bilingual – Spanish and English
  • Ability to type a minimum of 45 WPM
  • CPAT certification (preferred)
  • Knowledge of obtaining benefit information, co-pay, co-insurance, out/in network benefits, authorization and pre-authorization preferred
  • Previous experience in a hospital setting a plus
  • Excellent written and verbal communication skills
  • Previous experience working with Microsoft Excel
  • Must be available to work on a PRN basis, as needed, including nights, weekends, and holidays.