Personal Banking Consultant, FT- Bloomingdale, NJ

Lakeland Bank - Bloomingdale, NJ

Full-time
As a Personal Banking Consultant at Lakeland Bank your focus is to provide outstanding service to all clients. The Personal Banking Consultant coordinates all -customer functions within the retail branch office through a "one stop" customer assistance approach. Your role entails but is not limited to; basic teller transactions, opening and processing new accounts, providing customer centric answers to clients complex questions, addressing and resolving customer concerns and providing solid financial stewardship. You will be responsible for uncovering customers financial needs and suggest/refer products and services in a professional manner through the techniques learned in the Retail Sales and Product Training Program.

Key Responsibilities:
Refer retail credit products and services
Promote applications including types of loans available, rate and fees, processing and closing requirements
Identify sales and referral opportunities both in traditional and non-traditional bank product areas
Achieve cross-selling goals
Deliver a "one stop" customer assistance approach
Balance teller cash drawer, cash reconciliations and transfers to vault, TCR, TCD, ATM, and coin machine
Order and ship currency and coin
Monitor and promote sales activity contests

Requirements

Skills Required:
Minimum of one year of related experience, prior teller experience is preferred
Exceptional customer service skills
Proven sales experience with a willingness to cross-sell the bank's various products and services
Poised, positive, professional demeanor at all times
Reliable and dependable in their work and attendance
Ability to function as a team member and works well independently. Self-motivated
Working knowledge of Microsoft Office, Word, Excel, Outlook
Willing and able to work in branch locations within a reasonable distance from assigned locations on a temporary basis as required
Eligible to register with NMLS (Nationwide Mortgage Licensing System & Registry)
Must be bondable
Employment Eligibility
All Lakeland Bank employees must be bondable. FBI background checks are required to confirm eligibility for bonding.

Note: A guilty plea or criminal conviction will not necessarily preclude employment at Lakeland Bank.

Scheduled Hours
Please be sure that you have the availability to work this schedule before applying

Day

Start time

End time

Comments

Monday

8:45am

5:15pm

1/2 hour lunch

Alternate week (if applicable)

Tuesday

8:45am

5:15pm

1/2 hour lunch

Alternate week (if applicable)

Wednesday

8:45am

5:15pm

1/2 hour lunch

Alternate week (if applicable

Thursday

8:45am

5:15pm

1/2 hour lunch

Alternate week (if applicable)

Friday

9:00am

5:00pm

1/2 hour lunch

Alternate week (if applicable)

9:45am

6:15pm

1/2 hour lunch

Saturday

8:45am

12:15pm

2 Saturdays/month
Alternate week (if applicable)

Sunday

n/a

n/a

Alternate week (if applicable)

Total hours for the week

40.00

Overtime - as needed

Comments
Scheduled hours subject to change.

Friday schedule alernates, either 9-5, 9:30-5:30 or 10-6