Position Summary:
Provides direct and indirect patient care under the direction of a Registered Nurse (RN). Provides for the personal care and comfort of psychiatric patients. Provides a safe, clean environment. Participates in performance improvement and continuous quality improvement (CQI) activities.
Position Responsibilities:
Clinical / Technical Skills (40% of performance review)
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Provide on-the-job training for newly hired staff.
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Provide on-going or newly identified training to other Mental Health Technicians.
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Serves as a role model for all Mental Health Technicians
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Orients patients to the unit, takes admission vital signs and records on the Nursing Assessment Form and/or the EHR.
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Performs and records patient vital signs, intake and output; notifies RN of any changes.
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Provides general nursing care, i.e., transferring patients, assisting with ADLs, meals.
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Monitors patient's compliance with pre- and post- procedure instructions, including ECT instructions, under the supervision of the RN.
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Continuously observes patients' behavior, mental status and activities, notifies RN of any changes or unusual occurrences.
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Demonstrates the ability to identify behaviors that require intervention.
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Escorts patients when leaving the unit for activities, visitation, meals, and scheduled tests.
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Able to perform patient safety checks at scheduled times, documents appropriately.
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Responsible for one-on-one observation and constant visual observation for high-risk patients.
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Able to assist with restraint (physical hold) of a patient, placing a patient in seclusion under the direction of the RN and utilizing CPI techniques and adherence to policy and procedure.
- Assists with therapeutic educational groups under the direction of the RN or Director of Clinical Services.
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Participates in treatment team meetings. Communicates appropriately and clearly to the Nurse Manager, RNs therapists and physicians.
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Responsible for assisting patients needing additional care related to medical needs.
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Demonstrates the ability to set limits for patients and other de-escalation techniques.
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Documentation meets current standards and policies.
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Perform 15-minute observation rounds and documents appropriately.
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Answers the telephone in a professional manner, directs calls appropriately, takes messages.
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Operates equipment safely and correctly.
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Able to identify safety needs and contraband identification.
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Ability to document and secure patient belongings.
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Assists in the interviewing process for potential staff
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Contributes to the new hire and annual evaluation of Mental health Technicians.
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Participates as a CPI or CPR instructor
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Performs other duties as assigned.
Safety (15% of performance review)
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Strives to create a safe, healing environment for patients and family members
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Follows all safety rules while on the job.
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Reports near misses, as well as errors and accidents promptly.
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Corrects minor safety hazards.
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Communicates with peers and management regarding any hazards identified in the workplace.
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Attends all required safety programs and understands responsibilities related to general, department, and job specific safety.
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Participates in quality projects, as assigned, and supports quality initiatives.
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Supports and maintains a culture of safety and quality.
Teamwork (15% of performance review)
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Works well with others in a spirit of teamwork and cooperation.
- Responds willingly to colleagues and serves as an active part of the hospital team.
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Builds collaborative relationships with patients, families, staff, and physicians.
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The ability to retrieve, communicate, and present data and information both verbally and in writing, as required
- Demonstrates listening skills and the ability to express or exchange ideas by means of the spoken and written word.
- Demonstrates adequate skills in all forms of communication.
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Adheres to the Standards of Behavior
Integrity (15% of performance review)
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Strives to always do the right thing for the patient, coworkers, and the hospital
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Adheres to established standards, policies, procedures, protocols, and laws.
- Applies the Mission and Values of SUN Behavioral Health to personal practice and commits to service excellence.
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Supports and demonstrates fiscal responsibility through supply usage, ordering of supplies, and conservation of facility resources.
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Completes required trainings within defined time periods, as established by job description, policies, or hospital leadership
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Exemplifies professionalism through good attendance and positive attitude, at all times.
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Maintains confidentiality of patient and staff information, following HIPAA and other privacy laws.
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Ensures proper documentation in all position activities, following federal and state guidelines.
Compassion (15% of performance review)
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Demonstrates accountability for ensuring the highest quality patient care for patients.
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Willingness to be accepting of those in need, and to extend a helping hand
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Desire to go above and beyond for others
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Understanding and accepting of cultural diversity and differences
Education
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Required: High school diploma or GED. CPR and hospital-selected de-escalation technique certification.
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Preferred: Bachelors degree in a behavioral health field, or in pursuit of a Masters degree in a behavioral health field
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Maintains education and development appropriate for position.
Experience
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Required: 3 years of experience in a healthcare setting
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Preferred: 3 years of experience as a behavioral health technician
