Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, sales and solution-minded individual to join our team as our Sales Manager. This is a key role within our business to grow the number of dogs in daycare and explain the benefits of our services to our beloved pet parents! This person should love dogs - and, upon successful completion of training, you can even bring YOUR dog to work with you! What a bonus!
What we offer: Let?s look at what Dogtopia does for you!
It?s always bring your dog to work day!
Education in basic dog obedience and training
Fun, Dynamic team culture with over 65 locations
Additional certification programs available based upon merit and interest
Competitive hourly wages with flexibility in scheduling
Now that we have the fun out of the way let?s get into the what you can offer us.
Convert lead calls to Meet and Greets
Schedule Tours/ Meet and Greets
Conduct follow-up calls with leads that did not schedule
Delivers written performance reviews and give employees positive acknowledgement when due!
Express in actions to Pet Parents our Dogtopia-isms
The Rules by which we, as DOGTOPIANS live by are:
We LOVE life unconditionally like a dog.
We STAY loyal to our pack.
We CHASE the absolute highest standards of safety.
We PLAY to our fullest potential.
We TREAT every day like It?s the Most Exciting Day Ever!
Customer Service & Presentation
Practice the 3 S?s (smile, story and satisfaction)
Always finding new ways to improve the Meet and Greet tour scripts
Strive for high customer review ratings!
ENJOY your team! GROW your team! And PLAY to your fullest potential
As the Sales Manager you are responsible to work with Pet Parents and team members to ensure our customer experience sets the highest standards and satisfaction, while growing D.I.D. Please take a moment and watch this short video to learn more about the brand:https://www.youtube.com/watch?v=9FONo1u85eY
Must love dogs
Sales and Customer service experience
Ability to work flexible hours
Ability to work cohesively with others in a fun, fast paced environment
Strong customer service skills
Able to work within a structure, but to think and act flexibly when needed