Service Representative-Customers

ACD - Philadelphia, PA (30+ days ago)3.1

Full-time

Our Company is looking for a passionate team player who excels in multi-tasking and is a quick learner in a fast paced environment. Must have qualities are a positive self-starter who can work independently and quickly turn around client requests while providing in depth product knowledge and maintaining a friendly and professional mannerism.

Responsibilities:
Greet customer in a professional manner over the phone, in person and via email

Assist in answering a heavy volume of incoming calls from a multi-line telephone system and transferring to correct personnel when needed

Preparing and generating proposals from start to finish while helping client determine which products will best suit their needs & budget

Assisting will-call picks ups and returns

Assisting other inside/outside sales associates as needed

Collecting and processing payments in a timely manner

Adheres to all company rules & regulations

Skills:
Excellent organizational skills

Strong oral communication and written skills

Ability to multi task in a fast paced setting

Excellent attention to detail

Team player with friendly & positive attitude

Problem solving ability

Telephone etiquette

Job Type: Full-time

Salary: $15.00 to $16.00 /hour

Job Type: Full-time

Salary: $15.00 to $16.00 /hour

Required education: High school or equivalent

Required experience: Customer Service: 2 years