COMMUNITY SERVICE MANAGER

State of Louisiana - Baton Rouge, LA (30+ days ago)3.6


Supplemental Information
This vacancy is located at Capital Area Human Services District's Developmental Disabilities Division.

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process by selecting the 'Applications' link after logging into their account. Below are the most common status messages and their meanings.

Application received - Your application has been submitted successfully.

Evaluating experience - Your application is being reviewed to ensure you meet the minimum qualifications for the position.

Minimum Qualification Review – See History – Click the History link for the results of your application review. Passing candidates will designate as "Pass". Failing candidates will designate as "Fail".

Eligible for consideration - You are among a group of applicants who MAY be selected for the position.

Eligible Pending Supplemental Qualification Review - Only candidates meeting the supplemental qualification will be eligible for referral.

Referred to hiring manager for review - Your application has been delivered to the hiring manager. You may or may not be called for an interview.

Position filled - Someone has been selected for the position.

Position canceled - The agency has decided not to fill the position.

The State of Louisiana only accepts online applications. Paper applications will not be accepted. Computer access is available at your local library, at local Louisiana Workforce Commission Business Career Solutions Centers (Download PDF reader), and at the State Civil Service Testing and Recruiting Center at 5825 Florida Boulevard, Room 1070, Baton Rouge, LA 70806. If you require an ADA accommodation, please contact our office at (225) 925-1911 or Toll Free: (866) 783-5462 during business hours for additional assistance.

(Please note: Libraries and LWC centers cannot provide in-depth assistance to applicants with limited computer skills; therefore, we suggest that such applicants have someone with computer proficiency accompany them to these facilities to assist with the computer application process. Also, no State Civil Service employees are housed at the libraries or LWC centers to answer specific questions about the hiring process. Such questions should be directed to the State Civil Service Testing and Recruiting Center at the phone numbers above or by visiting the office on Florida Blvd. where assistance is available. Information is also provided on our job seeker website at https://jobs.civilservice.louisiana.gov/).

For further information about this vacancy contact:
Tony Square
225-922-3293
Capital Area Human Services District
4615 Government Street, Building 2
Baton Rouge, LA 70806

Qualifications

MINIMUM QUALIFICATIONS:
A baccalaureate degree in psychology; counseling; social work; sociology; criminal justice; nursing; public health; public health administration; public administration; hospital administration; education (with 24 semester hours in psychology, special education or early childhood education); speech communication/pathology; physical therapy; occupational therapy; therapeutic recreation; music therapy; or family and consumer sciences (with a concentration in child, family and social services) plus five years of professional level experience in any of the following: developmentally disabled services, alcohol/drug abuse counseling or treatment, mental health treatment, health care management, or social services.

SUBSTITUTIONS:
A master's degree in psychology; counseling; social work; sociology; criminal justice; nursing; public health; public health administration; public administration; hospital administration; education (with eighteen semester hours in psychology, special education, or early childhood education); speech communication/pathology; physical therapy; occupational therapy; therapeutic recreation; music therapy; or family and consumer sciences (with a concentration in child, family and social services) will substitute for a maximum of one year of the required experience.

A Ph.D. in the above fields will substitute for two years of the required experience.

Graduate degrees will substitute for a maximum of two years of the required experience.

NOTE:
Any college hours or degree must be from a school accredited by one of the following regional accrediting bodies: the Middle States Commission on Higher Education; the New England Association of Schools and Colleges; the Higher Learning Commission; the Northwest Commission on Colleges and Universities; the Southern Association of Colleges and Schools; and the Western Association of Schools and Colleges.

Job Concepts

FUNCTION OF WORK:
To serve as the assistant to a Community/Waiver Services regional administrator and to assume full responsibility for the region in his or her absence.

LEVEL OF WORK:
Manager.

SUPERVISION RECEIVED:
Broad direction from a Medical Certification Manager 1 or other higher-level personnel.

SUPERVISION EXERCISED:
Direct-line over Community Service Supervisors, professional and support staff.

LOCATION OF WORK:
Department of Health and Hospitals (DHH) and Human Services Districts/Authorities statewide.

JOB DISTINCTIONS:
Differs from the Community Services Supervisor by the presence of assuming full responsibility for the region in the absence of the regional administrator.

Differs from the Medical Certification Manager 1 by the absence of full responsibility for the administration of a developmental disabilities regional office.
Examples of Work

EXAMPLES OF WORK:
EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED.

Serves as an assistant to a regional administrator assuming full responsibility for the region in his or her absence.

Coordinates multiple administrative and programmatic units of the regional office, under the direction of the Administrator,

Assists in the preparation of the annual budget.

Recruits, recommends for hiring and trains professional and support staff.

Supervises Community Services Supervisors, professional and support staff, including establishing standards of performance, assigning work and evaluating job performance.

Supervises state and federally funded/mandated programs.

Interpret agency and regional policies and procedures.

Prepares a variety of reports and provides information to agency administration.

Directs and coordinates the implementation of programs and procedures to assure compliance with federal and state regulations. Oversees the development and monitoring of corrective action plans as required for quality improvement.

Confers with officials of state and local agencies, clients, members of professional organizations and interested groups on matters relating to developmental disabilities.

Assures adherence to fiscal constraints by maintaining oversight and providing direction for expenditures.

Reviews proposed and enacted legislation to assess potential agency impact.

Conducts staff meetings and conferences with professional and support staff to discuss operating problems, organization, budgetary matters, technical problems, and the status of projects.