Accredited high school diploma and advanced clerical training or an Associate’s Degree; Bachelor’s Degree preferred
Experience in the parent-school-community relations field preferred
Demonstrated ability to operate office including Macintosh and IBM compatible computers, fax machines, copiers, calculators, and multiple-line telephones
Task oriented self-starter with the ability to perform with a high degree of accuracy
Problem solving/investigative skills to research and respond to inquiries
Ability to interact effectively with all levels of district personnel and vendors
Ability to work with frequent interruptions
Ability to meet established deadlines
Demonstrated ability to communicate with a diverse community and the public at large
Excellent verbal communication skills and writing ability
Bilingual English/Spanish preferred
Organizational, communication, and interpersonal skills required to achieve the goals of the position
Proficient skills in computer software programs, such as Microsoft Office (Excel, PowerPoint, Word and Access) and Oracle
Advanced typing skills at 60 wpm
Provide quality customer care when answering telephone lines to address concerns of parents, private school representatives, Early Childhood Intervention (ECI) providers, and other healthcare and community based agencies.
Handle information of a complex and confidential nature and document parental concerns and student demographic information
Ensure the timely processing of all Parent Intake forms and student enrollment into the district’s electronic student registration system
Maintain a regular filing system, process routine correspondence, make supervisors aware of the needs of the office regarding inventory of office supplies
Type and edit documents and correspondence, including but not limited to general letters regarding case status to parents
Respond to inquiries from employees and the public in an accurate, knowledgeable, and efficient manner; bringing to the attention of the supervisor those that cannot be handled
Must maintain grooming standards and dress code
Perform all other tasks and duties as assigned
Salary commensurate with education and experience
Selected individuals for Dallas Independent School District positions will be placed according to compensation guidelines. A campus-based employee may not assume a new position for which he/she was selected based upon the posting process until the end of the current semester, unless approved by the chief officer – Human Capital Management.
A security check and disclosure of family relationship information is required for all positions.
No telephone calls please.
EQUAL OPPORTUNITY EMPLOYER M/F/H
If interested apply online at www.dallasisd.org
Dallas Independent School District, is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, gender expression, genetic information, or any other basis prohibited by law. The District is required by Title VI and Title VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, The Americans with Disabilities Act, and the Age Discrimination Act of 1975, as amended, as well as board policy not to discriminate in such a manner (not all prohibited bases apply to all programs).
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