The Sr. Solution Architect will provide technical Sales support and produce customer project requirements for customer sign-off and subsequently work with other Software and Controls HUB teams to ensure those requirements are understood and met.
The Solution Architect will carry out the duties described in this document while ensuring that they drive value, standardization, cost effectiveness and supportability of the HUB’s software and controls offering across Proactive Global WDS Americas for all its customers by creating a world-class software and controls organization with value generating products and services.
Salary: $120,000-$130,000/yr
- Be a subject matter expert of the current Software Product Suite functionality and its operation
- Understand what it would take to customize each functional area
- Have a working knowledge of the current Controls Product Suite
- Provide technical Sales Support
- Conduct Software demonstrations
- Lead Software and Controls presentations
- Provide consultation
- Attend Design Reviews
- Attend Risk Reviews
- Provide Software and Controls hours estimates
- Provide Software and Controls costings
- Lead Requirements Gathering Workshops with customer
- Produce Functional Specifications
- Produce Host Interface Specifications
- Produce and maintain material used for Sales support and requirements gathering
- Provide requirement management support to other teams.
Results Orientation
- Deliver Functional and Host Interface Specifications for every assigned HUB project which are:
- Compliant with the Swisslog process landscape
- Clear, concise and complete
- On schedule
- Within budget
- Of high quality
- Ensure that all presentations delivered to and meetings attended with our customers meet or exceed customer expectations and are conducted in a consistent manner
Technical/Commercial Knowledge
- Have full knowledge of the operation and functionality of the Software and Controls Product Suite
- Keep up to date with the latest release of Swisslog Software and Controls products
- Know what functionality and featutres are planned for future release
- Have working knowledge of the Swisslog Process Landscape
- Have working knowledge of the effort and work involved in delivering projects of varying sizes and complexity for both Proactive Global and our customer
- Have full knowledge of the material available for conducting Sales Support Presentations and Requirements Gathering Workshops
- Attend WM6 Functionality Key User meetings when/if requested to do so
- Have an understanding of and be prepared to consult/present on the following subjects:
- Project execution tools
- The Library, Microsoft Project, Agile, Resource Planning etc.
- IT Hardware and infrastructure
- PLC/Controls Hardware and infrastructure
- Swisslog Material Handling Equipment capability
Customer Focus
- Be accountable for and deliver on internal and external customer commitments
- Understand and accurately record customer requirements
- Build a network of good working relationships with our internal and external customers
- Strive to deliver the best solutions to our customers, minimizing cost, risk and mplexity
- Promote the Software and Controls HUB brand inside and outside of Proactive Global by the way you conduct and present yourself to them
Analytical Thinking and Decision Making
- Make well-informed, effective and timely decisions with due diligence and consideration of the risks involved
- Formulate obectives, plans and priorities for themselves taking into consideration team, department, organizational and customer needs
- Guide our customers to the best solution based on information given during Sales Support and Requirements Gathering activities
Application RequirementsEssential
- Bachelor's Degree in engineering and/or computer science
- Have working knowledge of the Warehouse and Distribution business sector
- Have at least five years experience in providing Software and/or Controls solutions
- Have working knowledge of Warehouse Management Systems
- Have working knowledge of Material Flow Control Systems
Desirable
- Other software/controls product SME certification
- Have working knowledge of PLC controls and control logic
- Have experience in defining, procuring, installing and maintaining IT Hardware, Controls Hardware and their supporting infrastructure
#RTS6548
Job Type: Full-time
Pay: $120,000.00 - $130,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
Schedule:
Supplemental Pay:
Education:
Experience:
- Logistics: 4 years (Preferred)
- Warehouse management: 4 years (Required)
Ability to Commute:
- Mason, OH 45040 (Required)
Work Location: In person
