We are seeking a professional Delivery Manager who is LOCAL to the Mpls- St. Paul, MN area to join our award-winning team!
Are you aspiring to grow and become a leader/authority in your field? Do you wish to stay on top of your game while learning the new skills that will help you in your career? We are hiring and growing those who wish to grow and share their knowledge with others.
At Intertech, building smart technology is just the beginning. Working as part of the Intertech consulting team elevates your work to a higher level. Are you stuck on something? Chat with some of the most experienced consultants in the Twin Cities. Clients know when they get one of our consultants, they get access to one of the most complete development teams in the Midwest.
Intertech is a leading Minnesota-based software development consulting firm with a national presence. We’re proud of the team we've built and clients we've served. When we began, we wanted to create a special place for the best people and work with the exceptional customers - customers who shared our values, saw us as strategic, and whose business we could impact using practical technology.
Intertech’s unique blend of consulting and training has empowered technology teams in small businesses, Fortune 500 corporations, and government agencies. With our approach of doing, teaching, and mentoring, we believe a finished project isn’t the end. It’s the beginning of a better team building smarter technology.
If Intertech sounds like a place where you could thrive, check out this new opportunity on our team:
The Delivery Manager position is primarily focused on interacting with the client and consultants to meet project commitments. This position will manage customer-facing engagements by providing process leadership, developing release timeline(s), activity planning/sequencing, negotiating scope/budget, staffing alignment as needed, and partnering with the Account Executive to support the client. Responsible for managing consultant allocation across the engagement, ensuring the best fit of consultant capabilities against customer needs, and working to ensure the organization meets its business and customer satisfaction goals through effective resourcing. Interaction across the company includes all consultants, sales, project managers/engagement managers and senior leadership.
Responsible for successful project delivery using an appropriate agile methodology to ensure the appropriate communication of expectations. This position is a billable role for the client
Execute the engagement strategy from the Account Executive for each project at the assigned client to proactively drive client issues or opportunities to the solution
Demonstrate practical application of delivery methodologies, like Agile, to blog about the benefits of the techniques
Develop and optimize tools and processes necessary for efficient and effective project delivery to evangelize and promote positive change throughout all engagements
Coach consultants and client teams on techniques to improve efficiency in delivering on engagements
Facilitate weekly consultant huddles for all clients assigned to the Delivery Manager for both project work and staff augmentation engagements
Facilitate project on-boarding and off-boarding activities along with creating collateral, tools, and processes to make these more efficient and effective
Coordinate and contribute to various pre-engagement activities such as proposal writing, client calls/visits, Statement of Work details, skill matrices, and other communication
Facilitate engagement transition events with the Sales team and Consultant(s)
Review performance metrics and make recommendations
Consultant Engagement Support
Gather feedback for each consultant within the context of an engagement, amongst peers and valid external contacts
Seek opportunities to align the consultant's needs to the client's needs, working with the consultant to create SMART goals to achieve that alignment
Review Consultant Profiles to ensure consistency and high quality, working with the consultant to refine their profile on a consistent basis
Utilize and maintain the professional services automation (PSA) tool for allocation tracking
Skills and Experience:
A working understanding of software project delivery methodologies (Agile/Scrum, Waterfall, Hybrid etc.) and Application Lifecycle Management
Experience working within the consulting process, including familiarity with professional services (preferably contracting) environments. An understanding of the basic dynamics of day rates, margins, time tracking, internal scheduling function is a plus
Must possess excellent planning, time management, decision making, presentation and organization skills along with a proven ability to effectively perform in a fast-paced, high growth, rapidly changing environment
Excellent communication skills, including effectively and efficiently managing stakeholders
Ability to work with all levels with a highly collaborative working style, with experience leading through influencing versus authority
Familiarity with software consulting or system integration operations and nuances of delivering software development projects
Attention to detail and ability to manage data accurately
Demonstrated ability to handle multiple projects and priorities, managing conflicting demands
Ability to create new tools and processes along with the ability to manage the rollout and adoption of those tools
Intermediate to advanced skills with MS Office; Word, PowerPoint, and Excel. Visio skills a plus.
Education and/or Certification:
Total commitment to Intertech’s values of attitude, commitment, and excellence
Bachelor’s Degree from a 4-year college or university. Equivalent related experience and/or education may be substituted for the degree
Minimum 5 years of previous consulting or software delivery experience is preferred
Project Management and/or Agile certification a plus
At Intertech, we recognize that our people are the reason we achieve our business goals. We believe in developing the leadership potential of our employees by providing them with opportunities for training, development, and advancement.
In addition to the opportunity to apply and develop your skills toward key business objectives, we offer an excellent compensation package. Here are a few other fun benefits that come along with a job at Intertech:
3-month paid sabbaticals
$1500 home office setup stipend
Work from home, when projects/clients allow
Fully-stocked break rooms with free food and drink
Quarterly, catered company dinners, and a business review
Monthly barbecues and Lunch-and-Learns
Open and transparent communications within the firm, which means you have a voice in the strategy and direction of the company
An environment that allows staff growth, personally and professionally, through challenging projects
Some companies flaunt work-life balance in company brochures. We live it. On average, Intertech consultants worked 40.25 hours per week over the last year. We don’t believe in those 60-70 hour weeks at other consulting firms.
Full medical, dental, long/short-term disability, and life insurance benefits
401(k) with company match
Paid time off and sick time
Bonuses for utilization
Company Rating and Awards
Oh yeah, we've won a few awards too - more than 50 - including:
Glassdoor, a rating of 4.9/5.0, 100% of reviewers would recommend Intertech to a friend
Fortune Magazine, Best Small Workplaces in Tech and Best Company for Workplace Flexibility
The Business Journal, Great Places to Work (14-time winner)
Star Tribune, Top 100 Workplace (first place in our category)
Minnesota Business Magazine, 100 Top Employers (first place in our category)
Inc. 5000, One of the Fastest Growing Firms in America (7-time winner)
Star Tribune, Top 100 Workplace Special Award Winner (Ethics)
How to Apply
LOCAL applicants only!
Apply online or send your CV to this e-mail: email@example.com