- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Assist with payments/billing
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Must have a quiet work space
- Must be able to pass a background check
We are hiring Independent Contractors (1099) to answer inbound calls, emails and chat support. We are a 100% remote customer support agency. We are looking for fulltime as well as part-time contractors. We are seeking Remote Customer Service Support Representatives to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Our agents work from everywhere within the United States, to answer inbound calls, chat, and enter data from their own home office. This is an amazing opportunity that helps employ qualified people to work safely from home in a Covid-free, safe environment.
Job Types: Full-time, Part-time
Pay: $9.00 - $21.00 per hour
- Are you able to pass a paid background check?
- Do you have high-speed internet with access to an ethernet connection?