Customer Billing Analyst

3SI Security Systems - Malvern, PA (30+ days ago)3.9

A fast growing, rapid scale, technology company, 3SI Security Systems is a world leader in asset protection systems designed to recover stolen cash and high-value assets, apprehend criminals and deter crime. We are looking to expand our Operations team by adding a Customer Billing Analyst position.

Customer Billing Analyst - Job summary

The Customer Billing Analyst will report into the Operations Department and will be responsible for the processing of high value customer invoices. This position must work proactively with other team members to ensure the accuracy and proper format of invoices for submittal directly to customer or via assigned 3rd party payment vendors. Must be independent, highly motivated, detail and deadline orientated. In addition to supporting customer agreement obligations, position must interpret customer as well as billing system requirements. Must be able to establish strong working relationships with all levels of management, customer point of contact, account representatives and colleagues.

Customer Billing Analyst - Job Duties/Responsibilities

  • Prepare timely and accurate customer invoices in accordance with negotiated agreements, policies, and procedures.
  • Review for accuracy, and distribute final invoices to customers using agreed upon methods (e-mail, US mail, third party payment vendors) on or before agreement due dates.
  • Produce monthly, quarterly and annual customer budget reports.
  • Research and respond to routine customer billing inquires
  • Perform additional tasks as assigned by management

Customer Billing Analyst Experience/Education

  • Bachelor’s Degree in Accounting preferred plus 3 years related experience
  • Advanced Excel required.
  • NetSuite experience preferred.
  • Access experience preferred.
  • Knowledge of purchase order, rating and billing practices in support of recurring service and product business.
  • Strong mathematical, analytical skills and independent decision making skills required
  • Ability to work under pressure, support multiple assignments, with exceptional attention to detail.
  • Ability to work independently with moderate supervision; must be self-motivated and highly adaptable to change.
  • Excellent verbal and written communication skills
  • Ability to multitask in fast paced environment and consistently meet strict deadlines.

Job Type: Full-time


  • Bachelor's