Wyndham Hotels & Resorts is now seeking a Manager, Retention & Relicensing to join our team.
By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of the largest hotel franchise company in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you’ll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support. Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more. At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can’t wait to welcome you!
This position supports all WH&R franchised brands with high exposure to all levels of Brand Leadership and Operations. This process includes initial contact with owners, banks and court appointed receivers for the purposes of processing all license agreements and in some cases, negotiating the terms of such agreements. This position must collaborate with the Brand leaders, key operations personnel, and respective RVP/SVP of Franchise Development for insight into the market, property and customers. This position has frequent contact with Brand Leadership, Brand Operations, Franchise Development, Legal, Finance, Franchise Administration, and Compliance departments. This role is also responsible for documenting deal activity and forecasting transaction pipeline in an effort to accurately report and forecast room terminations on a weekly/monthly basis.
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Conference calls with Franchisees to negotiate terms and/or changes to existing license agreements and meet with WHR Brand Leaders and Operations personnel to discuss potential outcomes to such discussions.
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Liaison between WHR Brand Leaders and various internal departments to paper terms of license agreements/amendments in response to all windows, A&A’s, TOA’s and Receivers.
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Forecasting / reporting transaction pipeline to accurately report on room terminations on a weekly/monthly basis.
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Research and due diligence on individual site operating stats and challenges including market conditions, competition, renovation requirements, etc.
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Ad Hoc requests and projects as required by the department.
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Strong organizational skills.
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Strong follow-up skills.
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Strong communication skills.
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Understanding of legal agreements (preferably franchise agreements).
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Relationship management skills.
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Time management skills.
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Ability to multitask.
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Negotiating skills.
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Proficient in Excel.
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Knowledge of Sales Force - Lightening is preferred but not necessary.
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Bachelor’s degree preferred.
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3-5 years’ service industry experience preferred, with management responsibility that includes financial accountability.
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This position is a Hybrid position and will require in office presence 2-3 days a week.
COMPANY OVERVIEW:
Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,100 hotels across over 95 countries on six continents. Through our network of more than 836,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.
Wyndham Hotels & Resorts is an Equal Employment Opportunity Employer.
Employment Status: Full-time
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