Reports To: General Manager
The Asst. General Manager has overall responsibility for all activity and business operations at their assigned Snap Fitness location. Their primary focus is generating revenue through membership sales, problem solving, product sales, promotions and being the champion of quality service to the staff and guests. Additionally, the AGM will do this while providing a clean, well-serviced facility for all to enjoy. The AGM will achieve these results through their ability to positively motivate the staff while providing a safe, fun place to work.
Sale of personal training services
Providing personal training sessions
Member services and retention.
Enhance public reputation through community involvement
In-club marketing and programming
On site problem solver to both staff and quest concerns
Champion of maintaining undisputed levels of superior customer service and staff recognition
A well-developed understanding and use of management skills such as recruitment, selection, training and development, coaching, goal setting, performance management, delegation and organization
Strong motivational, communication, team building and training skills
High levels of professionalism, honesty, integrity and work ethic
Maintain an excellent attendance record
Superior sense of customer service
Working knowledge of basic computer software including MS Word, Excel, and Outlook
Willingness to work flexible hours
Ability to conduct introductory certified personal training sessions and assessments
Possess strong time management skills
Ability to speak in a professional manner to small or large groups in and out of the club
Can promote club programs externally through public relations and reputation management programs
Comfortable with B2B marketing
Can identify and execute on current health, fitness and market trends
Mandatory job training will be attended. Conference calls and live sales training will occur weekly.
Personal Training Certification (NASM, NCCPT, ACE, NFPT, AFAA, NAFC or other as approved by corporate) and CPR/AED/First Aid certified (or able to obtain within 60 days of hire). Certifications must be maintained throughout employment as a condition of employment.
Bachelor’s degree (prefer in Business Administration or fitness related field).
Team Building skills
Strong attention to detail
Strong interpersonal skills
Strong time Management skills
Strong organizational skills