Alban CAT, the Caterpillar dealer for the mid-Atlantic Region is accepting applications for a Field Service Technician I for our Dulles branch.
The Field Service Technician I is responsible for providing advanced level diagnosis, troubleshooting and repair of equipment at customer sites. Services, diagnoses and repairs all machine components and systems including engine/components and air conditioning units, changes hoses, repairs cylinders, buckets and booms at customer jobsites. Performs minor electrical and computer repairs. Disassembles, inspects and determines parts needed and reassembles to factory specifications. Interprets and utilizes information from service manuals. Interacts with customers and answers repair-related questions as required. Prepares parts requisitions, service reports and other necessary forms. Safely drives a service vehicle and performs other duties as assigned.
Previous experience with heavy construction equipment, troubleshooting and diagnosing advanced level mechanical repairs. Must have experience using computer software. Must have excellent verbal and written communication skills and be able to interact with customers on a professional level. Must be well organized and able to work independently. Must have a valid driver’s license, good driving record and be available to work additional hours as needed to meet customer demand.
Medical, Dental, Vision and 401(k)