Case Manager-Homeless Outreach & Advocacy Project Uplift

Community Healthlink - Worcester, MA2.9

Full-timeEstimated: $30,000 - $42,000 a year
Come join a friendly and diverse clinical team that provides quality care! Community Healthlink (CHL) is looking for a full-time (37.5 hrs/wk) Case Manager in Worcester.

The HOAP Clinic has provided integrated primary and behavioral health care and substance use treatment for more than 30 years. Our highly-qualified, trauma-informed providers and clinicians utilize case managers, care consultants, and nurse care managers to provide a person-centered team approach to meet the needs of each patient through individual and group treatment. The HOAP Clinic has been accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF) and is a recognized Patient-Centered Medical Home (PCMH) practice.

The Uplift Community Clinic provides respectful, sensitive, and compassionate care to persons who have experienced sexual trauma, commercial sexual exploitation, and sex trafficking. Our services strive to address the physical and mental well-being of each patient who seeks care. Services include access to behavioral health care, general medical care, medication treatment for substance use disorders, access to contraception, and options for case management services. The clinic is co-located in a survivor-led community outreach program and within Community Healthlink’s HOAP Program.

Compensation based on education and related work experience, licensure and other qualifications
Health and Dental insurance (available upon starting)
Generous paid sick, personal, holiday, and vacation time
CEU benefits
Life and Disability insurance
401k with agency contribution
Wellness activity discounts
Work related travel reimbursement

Complete client-centered case management triage and assessment with individuals who have experienced sexual trauma, commercial sexual exploitation, or sex trafficking.
Develop service plans with individuals to address barriers and help survivors reach their goals through the linkage of essential services; clinical, wellness, medical, emergency shelter and/or housing needs.
Work with HOAP integrated team and community partners to coordinate the delivery of clinical, medical and other support services.
Make referrals to community agencies for additional supportive services as needed within the Worcester community.
Provide case management services to assist individuals with gaining access to public benefits (i.e., SSI, EAEDC, MassHealth and other health insurance needs, and other community resources).
Provide transportation assistance to individuals as needed. Assist clients in accessing transportation through their health insurance benefits and/or budgeting.
Utilize creative and empowering engagement strategies to outreach women who have experienced sexual trauma at identified sites and in the community.
Lead and/or co-lead groups and provide group planning support.
Participate in case conferences for program participants.
Regularly attend staff meetings, team meetings, clinical and administrative supervision and all other required meetings.
Complete confidential documentation and service records.
Attend and participate in trainings.
Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors
Grade 5: Case Manager I-High school diploma/GED/HiSet required; Associates degree preferred
Grade 6: Case manager II-Requires a Bachelor’s degree; preferably in the field of psychology or human services
Lived experience with sexual trauma, commercial sexual exploitation, drug or alcohol misuse/addiction, and/or homelessness. Must be well along in own personal recovery (self-knowledge and habits needed to support one's own health).
Experience as a recipient of services for people with sexual trauma, commercial sexual exploitation, drug or alcohol misuse/addiction, and/or homelessness; must be well along in own personal recovery (self-knowledge and habits needed to support one's own health).
Demonstrated knowledge of victims of sexual trauma, exploitation, trafficking.
Demonstrated knowledge of homeless population and relevant community resources.
Ability to coordinate all appropriate client services.
Ability to effectively communicate with consumers, peers and other professionals.
Ability to work within independently and within a group.
Timely and accurate documentation skills.
Current valid US-issued driver’s license and ability to provide registered, inspected and insured automobile for work related purposes including transporting clients in your own vehicle
Must be able to Pass a CORI background check
Community Healthlink is an Affirmative Action/ Equal Opportunity Employer. We do not discriminate in employment and personnel practices on the basis of race, sex, gender identity, age, ancestry, disability, religion, national origin, marital status, sexual preference, political affiliation or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.

If applicable, Community Healthlink shall also abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability. These regulations require affirmative action by Community Healthlink to employ and advance in employment qualified protected veterans and individuals with disabilities.