Food & Beverage Leader | Restaurant Manager

Marriott Hotel - Hoffman Estates | Winegardner & Hammons Hotel Group - Hoffman Estates, IL

Full-time

The Marriott Hotel in Hoffman Estates is hiring!! Professionally managed by the Winegardner & Hammons Group (in partnership with Pyramid Hotel Group (PHG)) an ELEVEN TIME Gallup Great Work Place Award Winner and a member of the Marriott Partnership Circle Hall of Fame.

Reporting to : Assistant Hotel General Manager

Major Functions: Performs the opening and closing procedures of the dining room. Supervises four to eight employees per shift. Oversees guest relations and guest inquiries. Trains employees per guidelines for operations.

Qualifications:

  • Must have two year degree, four year college degree preferred.
  • Must have flexible schedule - mostly mornings – weekend availability required.
  • Knowledge of food sanitation, work safety and liquor laws preferred
  • Previous supervisory experience required
  • Previous hotel experience preferred
  • Great service mind and ability to motivate team work environment

What's in it for you?:

Competitive Wages - Earn Overtime & Bonuses!

Hotel Discounts

Health, Dental, Vision, Life, Vol Life Insurance

Company paid Life

401k with company match

Essential Functions:

  • Supervise and coordinate the activities of the dining room staff and Assistant Restaurant Manager.
  • Interprets company policies and provides a safe working environment by ensuring compliance with safety programs.
  • Monitors and ensures compliance with all WHG policies and procedures
  • Ensures adherence to the Employee Conduct Policy
  • Interviews applicants. Orients and trains new employees. Conducts ongoing training of all restaurant employees to increase job knowledge and skill level.
  • Coaches and counsels employees to encourage positive behaviors and correct negative behaviors
  • Conducts regular department meetings to review new procedures and solicits input from all employees
  • Promotes teamwork and employee morale,
  • Interprets job specifications to dining room and assigns duties.
  • Analyzes and resolves work problems or assists employees in solving work problems
  • Monitors dining room uniform standards
  • After service training, assists in ensuring staff continues to learn the importance of excellent service
  • Inputs weekly payroll as required and properly stores previous weeks time cards. Completes weekly progress report and reconciles with payroll register.
  • Counts bank and verifies amount - Prepares cash register for operation
  • Reads manager’s pass on long, checks schedule and calls in staff as needed.
  • Unlocks all accessible areas and checks for cleanliness and operability.
  • Makes assignments for shift to include extra cleaning assignments
  • Balances all credit cards at the close of the shift ensuring that each one has been approved for the appropriate amount and has been entered as a journal entry.
  • Performs Manager on Duty activities as needed.
  • Meets productivity and budgeted financial goals
  • Communication with staff and with other departments
  • Develops and implements suggesting selling programs and promotions
  • Assists staff when needed in order to best serve the guest.
  • Meets with sales and food & beverage departments once a week to verify group forecast and orders any special services as needed.
  • Briefs all employees at start of shift of special needs for the day or week.
  • Makes sure that all liquor deliveries are put away in a timely manner.
  • Assists in drawing up a master cleaning schedule, gives to each employee in writing and follows through on its procedure.
  • Helps extend inventories
  • Has a thorough knowledge of emergency and life safety procedures, and follows all key control procedures.
  • Provides the highest quality of service to guests at all times and practices each item on the WHI pledge card.
  • Wears proper uniform and name tag at all times in accordance with the standards of personal appearance guidelines in the WHI handbook.
  • Able to move items weighing up to 30 pounds.
  • Adheres to all work rules, procedures and policies established by the company, including but not limited to, those contained in the employee handbook.
  • Performs all other duties deemed necessary by management.

Job Type: Full-time

Experience:

  • food & beverage: 3 years (Required)
  • hotel: 1 year (Preferred)

Education:

  • Associate (Required)

Work authorization:

  • United States (Required)