As a member of the Library’s management team, under the supervision of the Information Technology manager, this employee provides technical support and expertise to implement and maintain the Library’s electronic environment; assists with daily operation and maintenance of Library computer systems.
YOUR RESPONSIBILITIES: (may include, but are not necessarily limited to)
Supervise the daily operation of Library computer systems including resolving and troubleshooting problems with computer hardware, software, and LAN/WAN connectivity
Address and resolve technical difficulties arising from hardware and/or software
Research, purchase, and install compatible hardware and software applications
Perform computer system diagnostics, maintenance, and backup routines
Develop procedures that ensure network and workstation stability, security, and performance
Evaluate and recommend software applications according to Library needs
Supervise the design, development, implementation, and maintenance of the Library’s Web site
Maintain and increase knowledge and skills through attendance at meetings, conferences, and training seminars
Maintain a County purchasing card account and comply with applicable purchase procurement code
Conduct purchase operations in compliance with Weber County purchasing policies and Utah state law
Supervise employees in preserving the safety, appearance, and maintenance of Library facilities and property
Perform management duties related to daily operations, employees, and activities
Provide feedback/input on employee performance
Make and implement decisions according to a formalist system of ethics
Graduation from an accredited university with a Bachelor of Science in Computer Information Systems, or a combination of education, training, and significant work experience
Certifications in A+ and Network +
Working knowledge of database development and administration
At least two years of progressive experience working directly with networks, servers, virtualization and database administration
Library experience preferred
YOUR SPECIAL QUALIFICATIONS:
Knowledge of backup technology
Substantial knowledge of computer network operations and maintenance, including LAN/WAN
Ability to develop and administer databases
Familiarity with Web Site creation and maintenance
Knowledge of Microsoft Windows, OSX, and Linux
Knowledge of hardware and software purchasing, installation, configuration, and maintenance
Knowledge of microcomputer hardware and software
Knowledge of VoIP telecommunications
Knowledge of wireless technologies, such as NFC, RFID, and WIFI
Ability to understand computer specifications
Ability to read and understand technical manuals and online documentation
Tactfully interact with and respond to employee and patron technical problems
Flexibility and a willingness to work in a fast-paced, team environment
Meticulous attention to detail, personal initiative, and problem-solving ability
Excellent oral, written, and interpersonal skills
Strong organizational and planning skills, including the ability to work on multiple projects or tasks with frequent interruption
A commitment to public service and the ability to work effectively with a diverse patron base
Knowledge of Library Board policies and administrative procedures
Understanding of the relationships and responsibilities of Library divisions and buildings
Understanding of Library mission and roles, and the general role of public libraries within a community
Understanding of foundational library documents, including the Library Bill of Rights, Code of Ethics, and the Freedom to Read Statement
While performing the duties of this job, the employee is regularly required to walk, stand, sit, talk, hear, crouch, crawl, balance, reach, stoop, and kneel. Must use hands and fingers to operate a computer. The employee is regularly required to lift up to twenty-five pounds, and occasionally up to fifty pounds. Must be able to move about the work area, talk clearly with customers, and hear customer responses. Must have excellent close vision and good distance vision, peripheral vision, depth perception, and ability to adjust focus.
While performing the duties of this job, the employee regularly works in a business office environment. Some local travel will be required for on-site maintenance, installations, training, and service at the Library’s five buildings.
Employees must be able to work rotating shifts (seven days a week) and flexible hours (morning, afternoon, evening, and holiday hours) when the Library is open. All employees will work up to two evenings per week and will alternate weekend shifts with the other employees in their division. Employees will also work holiday hours of equal proportion to those of other employees in their division.
Professional employees (Administrators, Business Managers, Librarians, and Specialists) are exempt from the Fair Labor Standards Act. They may be required to adjust their work schedules and responsibilities to accommodate emergencies, special projects, etc.; and to cover for those employees who may be on vacation, sick leave, etc.
Weber County is an Equal Opportunity Employer.
To request an accommodation or for technical assistance please call us at 801-399-8623