Weber County - Ogden, UT

13 days agoFull-time
Job Description:
As a member of the Library’s management team, under the supervision of the Information Technology manager, this employee provides technical support and expertise to implement and maintain the Library’s electronic environment; assists with daily operation and maintenance of Library computer systems.

YOUR RESPONSIBILITIES: (may include, but are not necessarily limited to)

Supervise the daily operation of Library computer systems including resolving and troubleshooting problems with computer hardware, software, and LAN/WAN connectivity

Address and resolve technical difficulties arising from hardware and/or software

Research, purchase, and install compatible hardware and software applications

Perform computer system diagnostics, maintenance, and backup routines

Develop procedures that ensure network and workstation stability, security, and performance

Evaluate and recommend software applications according to Library needs

Supervise the design, development, implementation, and maintenance of the Library’s Web site

Maintain and increase knowledge and skills through attendance at meetings, conferences, and training seminars

Maintain a County purchasing card account and comply with applicable purchase procurement code

Conduct purchase operations in compliance with Weber County purchasing policies and Utah state law

Supervise employees in preserving the safety, appearance, and maintenance of Library facilities and property

Perform management duties related to daily operations, employees, and activities

Provide feedback/input on employee performance

Make and implement decisions according to a formalist system of ethics

Graduation from an accredited university with a Bachelor of Science in Computer Information Systems, or a combination of education, training, and significant work experience

Certifications in A+ and Network +

Working knowledge of database development and administration

At least two years of progressive experience working directly with networks, servers, virtualization and database administration

Library experience preferred

Knowledge of backup technology

Substantial knowledge of computer network operations and maintenance, including LAN/WAN

Ability to develop and administer databases

Familiarity with Web Site creation and maintenance

Knowledge of Microsoft Windows, OSX, and Linux

Knowledge of hardware and software purchasing, installation, configuration, and maintenance

Knowledge of microcomputer hardware and software

Knowledge of VoIP telecommunications

Knowledge of wireless technologies, such as NFC, RFID, and WIFI

Ability to understand computer specifications

Ability to read and understand technical manuals and online documentation

Tactfully interact with and respond to employee and patron technical problems

Flexibility and a willingness to work in a fast-paced, team environment

Meticulous attention to detail, personal initiative, and problem-solving ability

Excellent oral, written, and interpersonal skills

Strong organizational and planning skills, including the ability to work on multiple projects or tasks with frequent interruption

A commitment to public service and the ability to work effectively with a diverse patron base

Knowledge of Library Board policies and administrative procedures

Understanding of the relationships and responsibilities of Library divisions and buildings

Understanding of Library mission and roles, and the general role of public libraries within a community

Understanding of foundational library documents, including the Library Bill of Rights, Code of Ethics, and the Freedom to Read Statement

While performing the duties of this job, the employee is regularly required to walk, stand, sit, talk, hear, crouch, crawl, balance, reach, stoop, and kneel. Must use hands and fingers to operate a computer. The employee is regularly required to lift up to twenty-five pounds, and occasionally up to fifty pounds. Must be able to move about the work area, talk clearly with customers, and hear customer responses. Must have excellent close vision and good distance vision, peripheral vision, depth perception, and ability to adjust focus.

While performing the duties of this job, the employee regularly works in a business office environment. Some local travel will be required for on-site maintenance, installations, training, and service at the Library’s five buildings.

Employees must be able to work rotating shifts (seven days a week) and flexible hours (morning, afternoon, evening, and holiday hours) when the Library is open. All employees will work up to two evenings per week and will alternate weekend shifts with the other employees in their division. Employees will also work holiday hours of equal proportion to those of other employees in their division.

Professional employees (Administrators, Business Managers, Librarians, and Specialists) are exempt from the Fair Labor Standards Act. They may be required to adjust their work schedules and responsibilities to accommodate emergencies, special projects, etc.; and to cover for those employees who may be on vacation, sick leave, etc.

Weber County is an Equal Opportunity Employer.
To request an accommodation or for technical assistance please call us at 801-399-8623