Full Job Description
Join the thousands of innovators, advocates and forces who are making an impact every day at one of the biggest footwear brands in the world. Whether you love to connect with consumers on the retail floor or want to drive our award-winning powerhouse in new directions, the SKECHERS team is the place to be. Learn more about our brand at about.skechers.com
The Operations Coordinator provides support to the field. The Operations Coordinator will complete administrative duties including but not limited to, processing supplies, new stores accounts, and records maintenance. Field and resolve store and customer service issues
ESSENTIAL JOB RESULTS
Verify and process monthly supply orders including marketing, visual and operations supplies.
Maintain and update monthly supply order forms.
Review and evaluate supply inventory in the DC and EDC. Provide bi-weekly inventory reports.
Purchase supplies to maintain the appropriate level of supplies for the store’s usages.
Order and process new store supplies orders.
Process new store accounts set-up.
Processing requests from Service Channel and Service Now. Disseminate the information to the appropriate department.
Respond to Retail Help group calls from stores and customers.
Respond to emails from stores and field leaders to the Retail Operations group. Process any requests as needed.
Provide compliance reporting on Operations initiatives.
Verify weekly reporting to the Box website.
Update and maintain quarterly retail supply catalog
Research and submit new store business licenses for all new stores.
Provide support to Operation’s leaders and management team.
Other duties as assigned.
Must demonstrate proficient skill level in MS Office.
Must demonstrate a high degree of cost and expense control.
Ability to develop strong working relationships among all cross functional groups.
Self-starter with high level of initiative, personal accountability, and a strong sense of urgency.
Must display a high degree of professionalism, tact and diplomacy including confidentiality.
Flexibility to accommodate shifting timelines and priorities.
Must possess and demonstrate superior attention to detail and ability to prioritize multiple projects and priorities.
EDUCATION AND EXPERIENCE
High school diploma with at least 5 years of intermediate level administrative work experience in a fast-paced environment.
Retail background is desirable. Footwear industry experience is preferred.
Excellent verbal and written communication skills.
Strong analytical, organizational, and time management skills.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The skills, abilities and physical demands described are representative of those duties that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities, who are otherwise qualified for the job position, to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel, and talk or hear. The employee frequently is required to walk, sit, reach with hands and arms, stoop, and kneel. The employee is occasionally required to sit for long period of times.
All your information will be kept confidential according to EEO guidelines.