Since its founding in 1985, ISM has established itself as the premiere strategic advisor
to organizations planning and implementing CRM initiatives. Our global, best-in-class
client base is testament to the outstanding quality of our work and our professionalism.
We are currently seeking highly-motivated professionals to join our team.
Key Responsibilities include:
- Helping to educate and guide our clients through ISM’s CRM Strategy &
Implementation Roadmap, which is designed to define specific business
functional needs and technical requirements for selecting the most appropriate
software solution for the client’s Customer Relationship Management (CRM)
- Executing tasks to support customized consulting assignments related to CRM
Roadmap projects. Examples include helping to document and improve customer-
facing business processes, assisting with organizational development activities,
and general project management and coordination.
- Helping to ensure that project deliverables are completed on-time and in
compliance with document quality control standards.
- Following-up with client to ensure the highest level of customer satisfaction.
- Junior consultants will be mentored/coached by one or more ISM executive who
head up the process, organizational readiness or technology practice areas.
Qualified candidates will possess:
- A university degree
- Minimum 2 years of experience, preferably in the business consulting area
- Professional appearance and demeanor
- Excellent communication skills (written and verbal)
- General knowledge of CRM principles, technology, and approach.
- Ability to work with minimal direction and supervision
- Excellent social and interpersonal skills
- Strong organizational and time management skills and computer proficiency in
basic MS-Office tools.
Must be self-motivated, goal oriented, and success-driven. Must have a willingness to
work in a varied and fast-paced environment and willing to travel to client sites as
Compensation will be based on qualifications and experience.
Please submit resumes by e-mail to email@example.com.