Strategy, Marketing & Communications
Education Required Level:
Siemens is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationality for more than 165 years. As a global technology company, Siemens is rigorously leveraging the advantages that this setup provides. To tap business opportunities in both new and established markets, the Company is organized in nine Divisions: Power and Gas, Wind Power and Renewables, Energy Management, Building Technologies, Mobility, Digital Factory, Process Industries and Drives, Healthineers and Financial Services.
With 45,000 employees Siemens Healthineers is one of the world’s largest suppliers of technology to the healthcare industry and a leader in medical imaging, laboratory diagnostics and healthcare IT. All supported by a comprehensive portfolio of clinical consulting, training, and services available across the globe and tailored to customers’ needs. So that more people can have a life that is longer, richer, and more filled with happiness.
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Siemens is committed to investing in the development of our organization through training, management/leadership development programs and business projects that create opportunities to exercise critical business skills which ultimately enables the organization to grow revenue and drive business results.
To support these efforts, the National Field Trainer plays a crucial role, serving the following purposes:
An essential role in a comprehensive on-boarding/training program that will accelerate learning and optimize the time to results for new hires.
The National Field Trainer is responsible for the sales training and soft skills development of new hires within Imaging.
The National Field Trainer will support classroom training as identified by the Sr. Manager, Commercial Effectiveness & NEO.
Lead the development and structuring of a new Mentor Program for the US & Canada:
Facilitate Field Mentors by working with leadership to pair mentors with new hires.
Monitor the progress of the Mentor/Mentee relationships and completion of learning objectives.
Assess Mentor compensation at the end of each mentorship.
Alignment on zone business priorities and support zone training initiatives.
The National Field Trainer will act as part of each zone, attending zone and area meetings to align with business objectives within the zone.
The National Field Trainer will support ongoing sales training for the existing sales professionals working with sellers identified as needing additional support with product knowledge and/or sales skills.
National Field Trainer Responsibilities
National Field Trainer responsibilities include teaching, coaching and mentoring the Sales Teams with an emphasis on Best Practice approaches that encourage the continuous learning and development of the sales force’s key capabilities. Areas of focus include:
Develop and implement the overall sales training strategy that maximizes performance and sales results
Develop and implement the overall sales training strategy that maximizes performance and sales results for any product line(s) he/she may be assigned
Design, communicate and execute a tailored New Hire On-boarding/training program for new hires inclusive of field travel. This will be in collaboration Sales Manager, as per the new hire’s background, skills and experience.
Manage and facilitate the Fields Sales Mentors.
Work with classroom trainers to continually update content/material to meet the organizational strategies
Provides feedback on observed behaviors (field rides, classroom) of the new hire sales representatives to the respective Sales Managers
Deliver or assist in the delivery of formal training programs including; New Employee Orientation, Sales Product Training, Mentorship programs, and Advanced Sales Trainings
Continually evaluate all sales training activities to identify areas of improvement and drive overall effectiveness
Consistently increase knowledge and awareness of changes in healthcare industry including healthcare reform and industry trends while keeping pace with training and development innovation
Be the product expert for those product categories he/she will be responsible to deliver
Responsible for measuring ROI of sales training programs
Take on other roles and responsibilities that may be necessary to support the success of Siemens
Within the scope of their assignment, the National Field Trainer is responsible for the following:
Collaboration and Communication
Working cross-functionally and communicating with Sales Leadership team and Mentor regarding onboarding/training initiatives and/or the developmental progress of assigned mentees.
Coordinate, execute and facilitate all communications required (newly hired or existing sales representatives), Sales Education & Development and Sales Management to ensure all training objectives are aligned and executed on effectively.
Assist Sales Management with the skills and knowledge assessment of newly hired sales representatives by providing verbal and written feedback.
Partner and provide feedback to Sales Education & Development, Sales Management and Marketing in the assessment, design and execution of training initiatives and programs to ensure they meet identified Sales and Marketing objectives and field training needs.
Documentation and Record Keeping
Support the documentation and record keeping tracking the developmental progress of assigned mentees.
Manage and maintain required documentation for assigned Mentor responsibilities.
Work collaboratively with Sales Education & Development to ensure all training and materials are compliant and adhere to legal, medical, regulatory and corporate/brand guidelines and policies.
Demonstrated expertise with key sales capabilities:
Selling Skills (Tactical Selling and Strategic Opportunity Planning) and Product/Market Knowledge
Demonstrated success with performance driven skills including collaboration, leadership and big picture orientation
Demonstrated skills in teaching both individual and groups, developing/executing on training initiatives and/or mentoring individuals in the organization while in their current roles
Excellent communication skills (written, verbal and presentation)
Excels at building rapport and working cross-functionally, multi-tasking, organization and time management
Demonstrates and applies comprehensive knowledge of field of specialization to the successful completion of complex assignments.
Demonstrates advanced knowledge of concepts, practices, and procedures of particular area of specialization.
Demonstrates significant knowledge of organization's business practices
- Bachelor’s degree (B.A.) from four-year college or university
- Minimum of five + successful years prior sales experience and/or training, or equivalent combination of education and experience
In English, must have ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations
Ability to write reports, business correspondences, and procedure manuals
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Must be comfortable speaking to large groups of people
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
- Ability to solve practical problems and address conflict through strong resolution and negotiation skills
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule formats
- Intermediate level skills with Microsoft (Word, Excel, PowerPoint, Outlook), CRM database software.