The Department of Technology and Innovation delivers innovative and reliable technology solutions and services to advance the objectives of County staff, elected officials, and the community in a cost effective and efficient manner. The Systems Administrator position is responsible for the following:
Establishes system specifications by conferring with users; analyzes workflow, access, information, and security requirements. Develops tactical solutions for routine system support, by resolving day-to-day problems for end users of Microsoft Active Directory and other 3rd party applications.
Confers with vendors; develops, tests, evaluates, and installs enhancements and new software. Develops system access; monitors, controls, and evaluates system performance for integrity of data through proper security groups, email distribution lists, external accounts, resource accounts and system permissions; maintains Active Directory user/email accounts through security requests and identifies unused accounts to ensure application of security practices and policies; establishes and tests disaster recovery policies and procedures; completes back-ups, restores information as necessary; maintains documentation.
Maintains system performance of physical and VMWare virtual servers by performing system monitoring, analysis, and performance tuning; installs and upgrades new Windows server hardware and software; applies patches, hot fixes and Service Packs; troubleshoots system hardware, software, networks and systems management; designs and runs system load/stress testing; escalates application problems to vendor.
Develops system access; monitors, controls, and evaluates system performance; establishes and tests disaster recovery policies and procedures; completes back-ups; maintains documentation. Plans, documents and implements projects for new technology and system functionality; coordinates work with other team members for timely completion; analyzes the network server infrastructure for capacity planning.
Associate’s degree in the following field(s) of study: Information Technology or related field and two years work experience in systems design, programming and systems software and support are required.
Bachelor’s degree in the following field(s) of study: Information Technology or related field is preferred. Experience with Microsoft Office 365 preferred.
Experience can substitute for education. Education can substitute for experience.