Requisition ID: Akron,OH
Sponsorship Available: No
Relocation Assistance Available: No
Goodyear. More Driven.
About the Position
This Server / Storage Architect will join the Global IT Infrastructure Services organization functioning as the Technical Lead / Architect responsible for professional and technical work related to hosting services such as: Windows, Unix, Linux, HP 3par, VMware. The role will be on a team of technical leaders for all of our manufacturing and other non-campus locations Hosting Services. It is important to bring strong communication & presentation skills, along with a deep knowledge of a broad array of hosting technologies, problem solving skills, and the ability to coordinate complex activities. This is an advanced service supporting role primarily working within the design and transitional processes in support of hosting service implementations that span across a broad range of global services and solutions (Server, Storage, Unix/Linux/Windows Operating Systems, Virtualization, and Datacenter Facilities).
Service Design Processes: Service Catalog, Service Level Management, Capacity Management, Availability Management, Service Continuity, Information Security, Supplier Management Service Transition Processes: Knowledge Management, Change Management, Asset and Configuration Management, Release and Deployment Management, Transition Planning and Support, Service Validation and Testing, Evaluation Responsible for a small number of intermediate complexity/criticality, or multiple low complexity/criticality, services or technologies
Work with/across global/regional/local IT teams by providing advanced/expert consultation for responsible services Research industry trends and component advancements with the goal of incorporation to service designs to better anticipate and satisfy customer requirements Evaluate and propose technology solutions which will deliver highly secure and dynamic IT services Develop detailed designs, business cases, and communicate detailed architecture recommendations needed to support business critical systems and operations
Advocate for the adoption of, and adherence to, defined governance procedures Own, maintain, publish a standard implementation, and develop a roadmap for one or multiple technologies Develop new tools and/or processes to provide visibility of performance, cost or other potential areas of improvement Plan, document, implement, and debug hosting solutions and related software and systems. Incumbent may be required to do advanced configuration or system modifications to those environment
Manage medium to complex and multi-disciplinary projects within area of specialization and across functional groups. Provides technical leadership for medium project teams Lead complex problem resolution and documentation which may span functional areas Advanced to expert level of technical knowledge. Expected to be 3rd level of escalation for technical support
Participate in an Emergency On-Call Rotation for after-hours and weekend support. Flexible schedules and 24x7 support availability (generally scheduled in advance) may be required as necessary to support the technical needs of our customers May be required to perform activities associated with Service Delivery Management (SDM) or Technical Delivery Management (TDM) of one or more services. SDM includes owning all aspects of a dedicated service with an emphasis on technical delivery. SDM involves owning the day-to-day operational delivery of the service(s). TDM includes ownership, maintenance, publishing and enforcing standard implementation, configuration, versioning, standardization penetration reporting, 24 month roadmap, awareness
Required Education and Experience
Bachelor's Degree in MIS, computer science, engineering, technology, business administration or related discipline
Masters degree preferred
Minimum of five years’ experience in Information Technology, two to three years specific information architecture experience
Desired Skills and Abilities
Can convey complex & technical issues to diverse audiences, orally & in writing, in a manner that is easily understood.
Strong analytical & problem solving skills; acts decisively & swiftly.
Must have basic knowledge of key terminology associated with contracts.
Knowledge of disciplined vendor management principles & practices across all disciplines of contract management, relationship management & compliance.
Goodyear is one of the world’s largest tire companies. It employs about 64,000 people and manufactures its products in 48 facilities in 22 countries around the world. Its two Innovation Centers in Akron, Ohio and Colmar-Berg, Luxembourg strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate.
Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
If you need reasonable accommodation to complete the online application, or any other part of the employment process, please contact the Goodyear Candidate Care Line at 330.796.4500.
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