PROGRAM MANAGER

University of Washington - Seattle, WA (30+ days ago)4.2


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The Department of Psychiatry and Behavioral Sciences within the UW School of Medicine is the third largest clinical department within the School of Medicine with 285 full-time faculty members, 515 clinical faculty members, and over 200 staff. Department faculty provide clinical services in 5 hospitals, 14 primary care locations, and several outpatient sites in addition to telepsychiatry consultations to more than 150 clinics in Washington and beyond. As the only academic psychiatry department serving the five state WWAMI region (Washington, Wyoming, Alaska, Montana, Idaho), the Department’s highly competitive residency training program is largely responsible for developing the mental health workforce in the Pacific Northwest. The Department’s robust research portfolio totals $35 million in grants and contracts per year for projects ranging from clinical neurosciences to treatment development to health policy and population health. The Department is recognized as an international leader in developing, testing, and implementing Collaborative Care, an integrated care model increasingly seen as a solution for population-based mental health care. Other areas of excellence include Addictions, Autism, High Risk Youth, Neurosciences, and Trauma, and the Department is developing innovative new programs in Technology and Mental Health, Global Mental Health, Maternal and Child Mental Health, and Targeted Intervention Development.

The Department of Psychiatry and Behavioral Sciences is recruiting for a Program Manager.

This position is accountable for the overall administration and management of the Maternal & Child Mental Health program within the Department of Psychiatry and Behavioral Science. The program manager will work closely with key faculty, advising them on strategy as well as developing protocols, timelines, and other programmatic tools to meet the program's goals and commitments. The program manager oversees all aspects of operations and financial management, including addressing staffing needs, advising on budgetary matters and serving as a liaison with funders as well as university and community partners.

The Maternal & Child Mental Health program within the Department of Psychiatry and Behavioral Sciences aims to support optimal maternal and child mental health and emotional well-being through a diverse portfolio of clinical, research, implementation and training initiatives with a focus on clinical care for perinatal women. To learn more, please visit the program website at https://www.mcmh.uw.edu/.

The Maternal & Child Mental health program is growing with multiple new and expanded initiatives coming online as well as a diverse range of sponsors including nonprofit and government agencies. The program manager is a new position and, as a member of the core team, will help design and realize the strategic goals of the unit. Strong organizational skills and strategic vision are key requirements for the role. The program manager will develop a staffing strategy for the team.

The Program Manager exercises substantial responsibility to ensure program success, utilizes specialized knowledge of the program to allocate resources and establish standards and procedures for the program, and ensures that the program conforms to institutional and department policies and regulations. This program has a significant interface with providers, health care systems and community-based organizations across the region and has potential to enhance the reputation of UW Medicine.

Duties:
Oversight and Coordination of Maternal Mental Health portfolio of projects and initiatives such as those described including: collaborative care, provider training and consultation, and research 60%
Manages day-to day operations to help ensure that the unit is meeting its goals and external communications, including events, calendaring, internal and external communiations and close administration of each project/ initiative
Develops and maintains timelines and other tracking tools as well as standard protocols for project implementation.
Works with faculty on perinatal mental health trainings and workshops for providers, including all aspects of managing the program including scheduling, execution and program evaluation.
Coordinates ongoing initiatives including the PAL for Moms (aka Perinatal Psychiatry Consultation Line), the Moms’ Access Project (development of a state-wide directory and network of perinatal mental health care providers), state-wide training in perinatal mental health, and initiatives to implement collaborative care in primary care clinics and use established methods to evaluate progress.
Maintains ongoing relationships with funders and other key collaborators, including in-person meetings, conference callls and written reports.
Serves as a liaison with health care providers and others, responding to questions or requests for information regarding programs.
Represent the unit in professional and community settings including meetings, trainings, etc.

Strategic planning and Project design 15 %
Participates with faculty in determining and meeting the overall goals and objectives of the maternal mental health unit, co-creating an action plan using appropriate tools and templates.
Assists in the development of new initiatives and evolution of existing programs and projects.
Assesses feasibility of proposed projects and prepares analyses of project costs (salaries, direct project costs such as travel and consultation, administration and overhead, etc.).
Drafts relevant portions of proposals, reviews/edits application text. Also, reviews/edits relevant manuscript submissions.

Supervision 15%
Manages administrative and research personnel.
Trains personnel in procedures and methods.
Delegates appropriate work to support staff with follow up assistance as needed.
Performs and submits reports for annual performance reviews and recommendations for merit increases.

Budget Administration 10%
Manages overall budget portfolio, makes budget projections, identifies potential issues, and recommends changes.
Monitors daily expenditures and monthly reports, ensuring propriety and accuracy of charges and availability of funds.
Authorizes payments for travel, consultants, and miscellaneous costs.
Works with department financial and administrative staff to ensure appropriate financial management for the unit’s projects and initiatives.
Helps develop project proposal budgets, including recommending appropriate staffing levels and other related expenses.

Supervisory Responsibilities:
Will manage current staff (50% Program Assistant and 50% hourly analyst managing the MAP project) as well as administering the overall staff strategy moving forward.

Minimum Requirements:
Master's Degree in Mental or Public Health Field, Business/Health Administration or related field

2 to 3 years experience in Administrative Leadership and/or Research Management experience in a complex academic, research and/or medical setting. (Bachelors degree with additional related experience can substitute for Master's degree.)
Fluency with MS Office suite and other standard office tools
Experience with project management and tracking tools
Experience supervising staff and with coordinating multiple projects simultaneously
Strong proofreading and editing skills

Desired:
Experience with quantitative and qualitative research techniques including surveys, interviews and focus groups
Experience with survey software such as REDCap
Event coordination experience
Strong writing skills, including experience with proposal and report writing
Familiarity with UW administrative policies, procedures and administrative systems