Full Job Description
Customer Service Agent – Work from home!
Tired of your morning commute to work? Ditch the traffic and apply to our at-home call center agent opportunity!
Anyone Home, Inc., located at 25521 Commercentre Drive, Lake Forest, CA, hires only the best! We help prospective renters take the next logical steps in finding an apartment or home that meets their needs all while working out of the comfort of your home!! Anyone Home, Inc. provides our clients with service center support in property management and leasing along with other services in the rental and housing industry nationwide. We truly care about the quality interactions and tools that help our clients connect and stay connected.
Our Work From Home CSR/Property Consultant will answer inbound calls to assist prospective renters in learning more about a rental community and by taking the struggle out of finding a new apartment or home. In addition, the CSR/PC will support current residents in opening maintenance service requests as needed.
Our ideal candidate:
Becomes an industry expert and extension of our client leasing process
Answers inbound calls from prospective residents to assist with inquiries regarding a community or home in order to schedule onsite tour of property(s).
Supports current residents over the phone regarding maintenance concerns and/or scheduling maintenance technician appointments.
Assists current or prospect residents with email questions or inquiries.
Ability to complete 2-week training
High School Diploma or GED.
Previous customer service or sales experience.
Excellent communication, phone skills and phone etiquette.
Interest in Real Estate or Property Rental industry.
Basic computer skills to include experience or knowledge within a CRM.
Must have a computer/PC/MAC with compatible OS
A good quality headset – this can be wired or wireless.
Must have access to wired high-speed internet – Anything 50MB or higher is acceptable (No Wireless Internet accepted)
You should be professional and positive and also possess a high degree of self-motivation and have the ability to work independently in your job.
Excellent time management and administrative skills with a keen attention to detail.
A quiet and private home office workspace.
Compensation and Benefits:
$14 per hour + monthly bonus
Medical/Dental/Vision/401K/Paid Time Off
Anyone Home, Inc. offers an environment of collaboration and commitment to your success!
WE ARE AN EQUAL OPPORTUNITY EMPLOYER.