Duke Raleigh Hospital offers the latest in care and technology in a patient-friendly setting. It has been an important part of Duke Health since 1998 and has served Wake County for more than 35 years, employing more than 1,300 people.The hospital provides 186 inpatient beds and a comprehensive array of services, including the Duke Raleigh Cancer Center, Duke Raleigh Orthopedic and Spine Center, cardiovascular services, neurosciences including the Duke Raleigh Skull Base and Cerebrovascular Center, advanced digestive care, disease management and prevention, wound healing, outpatient imaging, intensive and progressive care, pain clinic, same-day surgery, emergency department and community outreach and education programs. In fiscal year2018, Duke Raleigh Hospital admitted 9,484 patients and had 230,957 outpatient visits in fiscal year 2017.
U.S. News & World Report ranked Duke Raleigh Hospital as #14 in North Carolina and #6 in the Raleigh-Durham area for 2018-19.
Perform duties in computerized order entry, distr ibution of allsupplies, linen, equipment, shipping and receiving of hosp italmerchandise. Able to maintain good inventory management processes;m eeting supply needs with prompt delivery, assuring accuracy of issuesand insures the good working order and availability of equipment.
Level 1Have responsibilities in at least one of the following areas in order toensure optimal inventory management for in-scope facilities: In accordance with established policies and procedu res, Level 1 staffare required to: Distribute and restock supplies and/or linen to end users in accordancewith established policies and procedure sUse appropriate Supply Chain technologies (Pyxis and SAP) to documentmo vement of suppliesPerform cycle count on a regular basis to ensure accur acy of stocklevels in all areasCheck expiration dates on supplies on a r egular basis and document anddiscard expired productsAccept and sign for deliveries from distributors as necessaryInspect shipments,enter Goods Receipts into SAP, filing packing slipsReport identified shipment discr epancies to SC onsite managementPrepare and ship out Vendor Returns, rot ation of stock in all areasMove and stock supplies to appropriate shelf ing locations once receivingis completeTransport shipments from loading dock to stockroom and deliver packagesto appropriate purchasers. Deliver non-supply items when specified (e.g.medical gas, linen) in a timely ma nnerParticipate and perform mid-year and year-end inventory countsEnsure all STAT orders are completed according to specified servicelevel agree mentDemonstrate excellent customer service when interacting with endcust omers to address linen and/or supply questionsEnsure all Supply Chain wo rk areas are clean and organized, includingall other supply storage area s throughout the facilityProactively provide recommendations on operatio nal efficiencyimprovements to Supply Chain managementLevel 2In addition to the responsibilities of Level 1 listed above, the Level 2is expected to perform the following responsibilities: at least 50% oftheir time on a multitude of functions below.In accordance with established policies a nd procedures, Level 2 staffare required to: Act as a mentor/precept to a ll Level 1 Supply Chain Associates; act asback-up Team Lead if necessary Demonstrate excellent customer service in all areas when interactingwith our customers. Including the nursing floors and OR environment(physici ans, surgery techs/nurses, Cath Lab techs/nurses or otherspecialty area techs/nurses) to address supply-related questions; asnecessaryDeliver, m anage and coordinate supplies/other products to off-siteclinics and/or f acilities as neededManage inventory; assist in preparations and perform annual inventory.Overseeconsignment inventory andprocesses. May overse e inventorymanagement of procedural areasProactively collaborate with ot her Supply Chain stakeholders to adjustpar levels and address slow movin g items based on supply usageTroubleshoot supply shortage issues and art iculate known impactEffective use of the ERP system to pull reports, fin d products, usehandheld technologies for delivery and PAR replenishment, run reports inSAP to close out daily transactionsSME (Subject Matter Ex pert) for the TIMS module; including receiving anddocumenting.Able to pu ll EPIC Reports and use as a tool and/or pull reports fromPyxis and anal yze data to provide appropriate recommendations.Participate in PERT, OR EDIT, and VAT discussions as needed (asassigned)Vendor Management – acce ss and utilize Vendormate (as assigned)Work with customers to help recon cile invoices as neededAble to work and complete all assigned tasks with minimal supervisionfrom Team Lead and ManagerLevel 1 & 2:General abilit y and willingness to perform additional job functions(within reason) tha t are necessary to ensure safe patient care practicesas directed by supp ly chain management. Are required to be cross-trained and perform, when needed, in other Supply Chain relatedresponsibilities.Working at Duke U niversity Health System requires the ability to workcooperatively and co mmunicate well with others to achieve organizationaland team goals, to w ork with professional manner in responding tocustomers' needs and abilit y to work in a computerized environment.
Knowledge, Skills a nd Abilities
Level 1Must have the ability to exert 20 to 50 pound s of force occasionally,and or 10 to 25 pounds of force frequently, and up to 10 pounds of forceconstantly to move objects. In this particular j ob the exertionalrequirements to push/pull the unloaded and loaded suppl y carts with theduty requiring up to 100 pounds of exertional force dail y. Reaching,lifting, stooping and bending are frequent in daily duties.A bility to strive to improve processes to enhance services.Work cooperati vely with others to achieve organizational and team goals.Ability to con tribute in creating new ideas and problem solving.Possess a sense of urg ency and a proactive customer service philosophyLevel 2In addition to th ose above, must have: Experience using an ERP systemCompetency in invento ry management
HS Diploma/G.E.D. required. Some college level coursework preferred, but not required
Level 1 At least 1 year of work experience, including experience in one of the following areas: distribution, warehousing, shipping, receiving, logistics, material handling, customer service, inventory control, or other comparable service line. Strongly prefer experience in a fast- paced, customer service environment. Level 2 2 years of work experience, to include experience in at least one of the following disciplines: distribution, warehousing, shipping, receiving, logistics, material handling, customer service, inventory control or other comparable service line.
Degrees, Licensures, Certifications
Valid Driver's License - may be required
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.