About the Company:
For 40 years ACS Technologies (“ACST”) has served the faith-based community, building software to help lead their ministry with less stress and more accuracy. With brands such as ACS, PDS, and Realm, ACS Technologies enables churches to handle every vital area of their ministry from finances to relationships. We're now the leader in the industry with over 50,000 clients, but we've got more work to do and we know we need the right talent on board to help with our mission of serving churches with tomorrow's technology.
About the Role:
As a Learning Management System (LMS) Administrator at ACST, you’ll work as part of our Client Learning Experience team and be focused on providing a world-class online learning solution for our customers enabling them to gain ongoing proficiency of our SaaS-based Church Management Solutions and related educational needs driving successful ministries.
Your primary responsibilities will include evaluating ACST client learning needs/requirements, LMS implementation, configuration, ongoing operational performance and continuous improvement of the solution. You’ll also contribute to our overall eLearning strategy, monitor emerging LMS trends and technology, and assist with positioning, pricing and more.
You’re highly motivated, and passionate about eLearning technology. You’re also technically savvy, organized, professional, and customer service driven.
What You’ll Do:
Collaborate with department Director and other leaders to develop, manage and continually refine an LMS strategy.
Serve as a Subject Matter Expert on the LMS and cultivate and maintain a good relationship with LMS vendor.
Implement and manage ongoing operations of the LMS, including system configuration, user and administrator account management, and reporting.
Monitor content utilization, feedback and effectiveness through system analytics
Respond to client questions and first-level support requests.
Demonstrate and train others on administrator and learner functionality.
Research, develop and maintain assessments, curriculums, learning paths, credentials, badges, and continuing education programs for Church-specific roles/responsibilities.
Stay current on latest products, system releases, processes, and industry trends.
What We’re Looking For:
Bachelor’s degree in Business, Communications, Computer Science or related with 3+ years of experience with an LMS or similar technology
General knowledge of churches and church management software.
Expertise, or demonstrated ability to gain expertise, in eLearning, LMS platforms, and emerging eLearning technology/trends.
Familiarity with AICC, SCORM and xAPI protocols.
Ability to work both independently and within a team environment
Highly organized with the ability to multitask and be able to prioritize work requirements
Excellent verbal and written communication and presentation skills
Demonstrated dependability, professionalism and determination to learn and grow.
Demonstrated motivation with passion for eLearning technology
Ability to present a professional demeanor
Demonstrated customer focus
Why You Want to Work Here:
Outstanding benefits package, including 6% 401(k) match
Free onsite Wellness Clinic at our Florence Headquarters staffed by a Nurse Practitioner
Caring, friendly work environment that believes in work-life balance
The opportunity to positively impact ministries
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.