Full Job Description
The cloud computing group at Onix Networking was established with the goal of increasing organizational efficiency through cloud computing. Today, Onix has helped numerous customers reach that goal by implementing technologies like G Suite. Onix offers professional services to organizations including technical consulting, training, and organizational change management. Additionally, Onix develops products and does custom development work using cloud-based technologies or integrations. Onix also acts as a reseller for cloud-based technologies such as G Suite Search and Geospatial technologies.
As a Solutions Engineer, you assist the Onix sales team by problem-solving key technical issues for our customers. You work with Google and other cloud partner product and sales teams and engineering teams to stay on top of industry trends and devise enhancements to our cloud platform solutions. You provide product demonstrations and customer-facing presentations as part of the sales cycle.
Lead strategic discovery sessions to help customers understand the value of Google Chrome Hardware and Browser, and G Suite to help determine how to position it within their organization.
Partner with sales, marketing, service and support teams to act with sales reps during pre-sales to handle technical questions and objections from prospects.
Partner with Implementation Manager to be the Technical Resource in Proof of Concept managed trials and production Deployment projects.
Help with pre-implementation support and provide pre-sales follow-up, technical training, value building, and other technical needs.
Work with partners to ensure best practices are being shared and followed.
Proactively help customers address all technical issues that may arise throughout the entire pre-sales cycle.
Ability to facilitate demonstrations, proof of concepts and public-facing presentations.
Create customer and partner connections to help grow Onix Networking name recognition in this space.
Quickly architect sound solutions to radically different customer environments.
Establish strategic customer relationships and become the technical go-to resource for answers as well as a trusted cloud advisor.
In-depth understanding and the ability to demonstrate expertise in designing, deploying, and maintaining Chrome hardware and browser in an enterprise environment.
In-depth understanding and the ability to demonstrate expertise in usage, deployment, and administration of G Suite in an enterprise environment.
Staying in constant communication with customers to ensure Onix is addressing all of their needs during the pre-sales cycle.
Learning and maintaining an in-depth understanding of current and new technologies and industry standards.
Must be willing to travel domestically and internationally when required
Travel typically averages 25% but can spike up and down from the average
Required Skills and Experience
Experience working with Project Managers on complex site deployments.
Minimum 5 years of customer-facing experience working as either Solution Architect, Sales Engineer, Implementation Engineer, Solutions Consultant or similar roles.
BA/BS degree or equivalent practical experience.
Excellent understanding of G-Suite.
Excellent understanding of Google Chrome hardware, browser and administration.
Understanding and Experience with Network Infrastructure (Firewalls, Routers, Switches & Wireless)
Understanding of WAN Technologies (MPLS, VPLS & SD-WAN)
Understanding of Data Center Technologies (Public & Private Clouds)
Understanding of software components involved in enterprise service delivery (web servers, application servers, databases, web services, mainframes, network-attached storage, and other related technologies)
Creative problem-solving skills and a drive to solve difficult issues.
Ability to work independently and prioritize effectively and balance multiple, disparate workstreams.
Strong written and verbal communication skills, as well as interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
Experience presenting & building relationships from C-Suite to IT Operations.
Ability to stay positive and motivated while under pressure.
Ability to participate in multiple projects concurrently.
Customer-oriented and shows a bias for action.
Provide on-time, well-executed work that leads to excellent customer satisfaction
Able to expertly convey ideas and concepts to others.
Highly adaptable with the ability to learn new technologies quickly without direct oversight.
Preferred Skills and Experience
Enterprise desktop administration experience
Enterprise G Suite deployment and administration experience
If you meet the requirements above and desire an exciting career with a growing, dynamic organization, this position is for you.
It is the policy of Onix to ensure equal employment opportunity in accordance with the Ohio Revised Code 125.111 and all applicable federal regulations and guidelines. Employment discrimination against employees and applicants due to race, color, religion, sex, (including sexual harassment), national origin, disability, age (40 years old or more), military status, or veteran status is illegal.
Onix will only employ those who are legally authorized to work in the United States or Canada. This is not a position for which sponsorship will be provided.
Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.