Altus Consulting is seeking a Systems Engineer to provide a high quality, secure, and resilient hosting platform that supports the organization’s operational and business needs. Primary responsibilities include providing premier Tier 4 engineering support for the global enterprise hosting platform infrastructure.
Specific tasks include:
Review/analyze enterprise hosting platform infrastructure disaster recover needs and related computer system capabilities, workflows, and scheduling limitations. May analyze or recommend commercially-available software.
Identify virtualization requirements, designs, and test strategies for new platforms with enterprise-wide application.
Conduct testing and integration of automation scripts and workflows needed to auto-build designed platforms, computer programs, and systems.
Identify performance/system integrity issues and solutions for the full system life cycle from concept to disposal.
Provide premier Tier 4 hosting platform engineering/life cycle support (advanced troubleshooting and diagnostics) for assigned incident/trouble tickets, service requests, and change requests submitted by internal/external customers.
Provide staff and users with assistance solving computer related problems, such as platform malfunctions and program problems. Answer questions/resolve hosting platform malfunctions/problems for clients in person, via telephone, or using automated tools with remote access to system being evaluated.
Understand and implement established enterprise infrastructure engineering technical/workflow procedures and the change management process.
Prepare technical engineering documentation, including both system-level and user-level documentation.
Develop engineering solutions, automated when feasible, that may be transitioned to an O&M organization.
Other duties as assigned.
Knowledgeable in multiple current technology areas to include: client/server systems, Citrix XenApp 7.15, networking hardware, protocols and administration, and system integration across multi-tiered IT environments.
Strong experience with VMware technologies used to support disaster recovery operations and hosting platform technical implementations (VMware, vCenter, ESXi, NSX, Site Recovery Manager, vRealize Automation, vRealize Orchestrator etc.).
Understanding of enterprise architectures and applications (virtual machines, disaster recovery)
Experience defining success criteria and building/supporting disaster recovery validation test plans.
Solid Tier 4 troubleshooting/diagnostic support skills for a global enterprise.
Extensive experience with Active Directory/ Group Policy Object (GPO).
Extensive experience with DNS/DHCP
Extensive experience with Enterprise Networks/VLAN/SMTP/TCP.
Strong customer service orientation.
Experience with quality assurance, testing and validation processes.
Ability to effectively prioritize and execute multiple tasks while under pressure.
Ability to self-learn, act on own initiative and work in a dynamic environment.
Strong oral and written communication skills.
Experience with VMware Site Recovery Manager (SRM)
Experience deploying and configuring ESXi hosts using Auto Deploy and Host Profiles
Experience performing analysis of orchestration workflows with the vRealize Orchestrator, as well as using vRealize Orchestrator to build automation scripts and automation processes.
Familiarity with vRealize Operations Manager (vROps)
Familiarity with vRealize Automation (Vra)
Experience with Windows Operating Systems (Win7, Win10).
Experience with Windows Server Operating Systems (2008R2, 2012R2, 2016).
Strong experience with storage technologies.
Experience automating and deploying VMware components
Experience with Cisco UCS and Hewlett-Packard
Familiarity with REST services
Familiarity with VDI technology (Citrix Presentation Server, Xen Desktop, XenApp)
Familiarity with Linux Server Operating Systems
Familiarity with Git and JIRA
Windows server troubleshooting/diagnostics
The following certifications are not required but are nice to have:
VMware certified professional-Data Center Virtualization (VCP-DCV) or VMware Certified Professional-Network Virtualization (VCP-NV) or VMware Certified Professional-Cloud Management Automation (VCP-CMA)
MCSA (Microsoft Certified Solutions Associate) or MCSE (Microsoft Certified Solutions Expert) or MCP (Microsoft Certified Professional)
Day shift with core hours 9am to 3pm
Altus Consulting Corporation is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.