Full Job Description
E2 Optics is an award-winning Woman-Owned IT Solutions Provider. We specialize in Data Centers, Structured Cabling, Audio Visual, Video, Electronic Physical Security, Wireless, and DAS Solutions. Our Core Value Culture is built on the foundation of Safety, Passion, Family Centric, Respect, Integrity, Accountability, Collaboration, and Agility. E2 Optics’ Core Values guide our business, our employees, and our relationships with customers and partners. We embrace these values as a way to not only be a better business, but to be better human beings. We are looking for candidates who align with our Core Value Culture and eager to become a part of a growing team, focused on delivering the very best in customer service while utilizing cutting edge technology and practices, and having fun!
The Quality Assurance/Quality Control Coordinator (QA/QC) is responsible for successful development and execution of the E2 Optics Quality Plan to ensure the project is constructed in accordance to industry and customer standards. The QA/QC role includes planning, coordinating, collaborating and partnering with internal and external parties to support the successful execution within the framework of the E2 Optics Quality Plan.
DUTIES AND RESPONSIBILITIES:
Core Duties & Responsibilities:
Safety is our number one Core Value. Follow safe work practices and company and client work site policies.
Promote company Core Values to foster and safeguard family-centric culture.
Collaborate with program representatives to coordinate and incorporate applicable quality expectations into the E2 Optics Quality Plan.
Engage and influence relevant operational personnel to successfully comply with installation specifications documented within the E2 Optics Quality Plan standard.
Ability to create and develop QA/QC structure and tools that promote a quality awareness culture. Partner with field staff for successful implementation and execution.
Generate and analyze quality data analytics for incorporation into metrics to accurately quantify quality performance.
Coordinate and conduct timely quality inspections prioritized according to production status represented in the P6 schedule.
Train and coach internal employees to integrate quality awareness into daily activities.
Technical writing - Ability to create and develop QA/QC installation and technical reference, procedure, inspection and report documents as required to support E2 Optics Facebook Data Centers projects.
Drive continuous improvement activities and support Lean initiatives within the QA/QC department to align with achieving corporate strategic goals.
Issue, record, monitor and close nonconformance reports. Trend data to identify recurring issues.
Conduct corrective action(s) verification audits for non-conforming observations.
Share better practices and learnings intra-site and inter-site to anchor them into standards.
Materials – Coordinate with client design teams and project managers to consult on materials for CFCI and OFCI material questions and constraints.
Design Documentation - Verify site as-built design documentation is complete and up to date.
Prioritized Response – Ensure rapid responses to high priority builds and break-fixes.
Strategic Planning – Participate in project pipeline planning and discussions related to the data center.
Technical – Serve as technical lead for E2 Optics structured cabling standards, product selection, design, and installation methods in the field.
Travel: The individual in this role should be able and willing to travel as required by E2.
High school diploma or GED required
2 years field experience installing and testing fiber
Data center structure cabling experience
KNOWLEDGE, SKILLS AND ABILITIES:
Strong communication, coaching and collaborative skills.
Demonstrate analytical, decision making and problem-solving skills.
Ability to add value, contribute and actively participate as part of a team.
Demonstrate professionalism with ability to engage effectively to build rapport with internal customers, program representatives and others.
Ability to effectively coach, influence and encourage others in quality topics.
Promotes a working climate that fosters winner mentality, ownership, creativity, openness, passion and spark.
Ability to work under time pressure and adapt to changing requirements with a positive attitude.
Use strong oral/written communication and organizational skills to consistently exceed internal and external customers’ expectations.
Disciplined, detail oriented, organized and self-starter.
Ability to plan and prioritize tasks to efficiently conduct and complete scheduled activities.
Ability to understand and comply with policies and standard operating procedures
Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc.).
Must be able to meet E2’s driving standards policy.
WORK ENVIRONMENT & PHYSICAL DEMANDS:
The standard work environment for this position is an indoors business office and construction environment. Ability to use a computer and/or hand tools while sitting or standing for extended periods of time. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to sit, talk or hear, use hands, stoop, kneel, bend, rotate, push, pull, reach with hands and arms on intermittent to regular basis daily. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 25 pounds. The employee must regularly carry and climb ladders to 20 feet. The employee may be required to work in tight, confined spaces. The employee must demonstrate regular and on-time attendance. There could be a requirement of occasional travel by conventional means including aircraft, motor vehicle and the like within the region and to other locations as required. The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
E2 Optics, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. E2 Optics, LLC actively recruits qualified women, minorities, disabled and veterans for all positions for which they are qualified.