- High School Diploma or GED
- Associate's Degree
- Certified Scrum Master
- Microsoft Word
Administers placement tests, inputs scores into the College's system (Colleague) as needed, and provides score report results to students. Administers certification tests through a variety of vendors such as Pearson Vue and insures individual company policies are adhered to regarding exams and exam candidate instructions. Completes required training and certifications required by exam companies.
This position is based at the Prince Frederick Campus and works twenty (20) hours per week, with flexibility needed: Mondays & Tuesdays from 2:00 p.m. to 6:00 p.m; Wednesdays & Thursdays from 4:00 p.m. to 8:00 p.m. ;and Saturdays from 9:00 a.m. to I :00 p.m., though hours can vary as Testing Center support requires.
Specific Duties and Responsibilities
90% - Routine Testing Center Coverage
The Testing Center Assistant, PT travels between the three campuses providing Testing Center support during staff shortages, and Saturday coverage as needed.
Interacts effectively with the high volume of students, faculty and staff, and performs a variety of tasks at the same time.
Administers placement tests, inputs scores into Colleague as needed, and provides score report results to students.
Receives and enters official score reports for tests such as SAT, ACT, CLEP, DSST, ATI TEAS., etc.
Administers certification tests through a variety of vendors such as Pearson VUE and CastleWorldwide, and insures individual company policies are adhered to regarding exams and exam candidate instructions. Completes required training and certifications required by exam companies.
Administers correspondence tests on behalf of students taking courses through other colleges and/or universities. Works with students and institutions to secure receipt of exam materials, proctoring, and following return instructions.
Administers credit by examination for CSM departments and for CLEP and DSST.
Completes required training and certifications required by exam companies.
Schedules and administers typing certification tests and performs the testing, scoring and processing.
Ensures all Testing Center calendars on desks, walls, or computer are constantly updated and appointments listed are accurate.
Keeps all instructor test files confidential and secure. Carefully returns exam packets to instructors upon completion of the tests per individual Testing Center policies.
Administers tests for CSM instructors - each test has its own set of specific instructions, timing, materials that may be used, appropriate SCANTRON for to use, etc.
Facilitates remote testing for CSM students who wish to test at a separate location.
Performs online testing. Follows guidelines and procedures effectively.
Answers Testing Center phones and emails - information requested covers myriad of questions and replies must be courteous and accurate.
Assists with maintaining a daily/weekly log of administered tests.
Produces weekly/monthly reports of testing activities, and additional reports as requested.
Monitors testing center with professionalism. Invigilates exams and protects against student violations of CSM's Student Code of Conduct. Reports any incidents to management. Assists in maintaining test security for all tests.
10% - High School Testing
Administers placement tests in the county high school locations and provides score results reports to students.
Assist with data reporting of individual high school results using an Excel spreadsheet.
Provides high school summary sheets to the Testing Center Coordinator.
Minimum Education and Training
High school graduate, AA degree preferred.
Should be proficient with standard computer use. Comfort with Microsoft Word and Excel skill strongly preferred.
Experience preferred in educational setting/environment.
Excellent written and oral skills.
Effective communicator, accurate, knowledgeable, pleasant, and accommodating.
Must function within all employee guidelines as directed by HRD's manual describing annual leave, sick leave, etc.
Minimum Qualifications and Standards Required
Knowledge, Skills, and Abilities:
Excellent interpersonal skills, oral and written communication, with student populations, faculty, staff, and national testing vendors.
Ability to handle multiple complex tasks in a fast-paced office.
Ability to prioritize work.
The work is sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly. Additionally, the following physical abilities are required:
Fingering: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.
Handling: Picking, holding, or otherwise working, primarily with the whole hand.
Visual ability: sufficient to effectively operate office equipment including copier, computer, etc.; and to read and write reports, correspondence, instructions, etc.
Hearing ability: sufficient to hold a conversation with other individuals both in person and over a telephone; and to hear recording on transcription device.
Speaking ability: sufficient to communicate effectively with other individuals in person and over a telephone.
Mental Acuity: Ability to make rational decisions through sound logic and deductive processes.
Talking: Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
Repetitive Motion: Substantial movements (motions) of the wrist, hands, and/or fingers.
Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
Keep growing in your career at the College of Southern Maryland. CSM offers great benefits, beautiful campuses and a challenging environment.