Sales Associate eCommerce and Phone - Maserati and Alfa Romeo of Stevens Creek

AutoNation Corporate Management, | 3430 | prod~autonation - San Jose, CA (30+ days ago)


At AutoNation, doing what's right by the customer comes standard at 300 locations coast to coast, so it's no wonder we have served over 10 million happy customers. As an e-Commerce Sales Associate, you'll be empowered with the resources and support needed to continue building customer loyalty that spans generations, including a best-in-class CRM, state-of-the-art equity mining tools, preferred relationships with over 30 lenders, access to a national inventory of over 100,000 new and pre-owned vehicles and your choice of a traditional commission or a base salary + commission pay plan. We represent 36 brands in 16 states, so there's always opportunity to grow your career as an e-Commerce Sales Associate. Join AutoNation and accelerate as far and fast as your talent and our support can take you.

Position Overview

The e-Commerce Sales Associate interacts with hundreds of customers - online, over the phone and in person - to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key. With your outstanding communication and listening skills, you'll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.

What are the requirements for this job?

High school diploma or equivalent

Proven ability to provide an exceptional customer experience

Drive to set and achieve targeted goals

Prior sales experience, retail preferred

Demonstrated communication, consultative, interpersonal and organizational skills

The willingness to follow up with customers

Experience and desire to work with technology

Valid in-state driver's license and an acceptable, safe driving record

Why should I come work for AutoNation?

You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect

AutoNation is an equal opportunity employer and a drug-free workplace.

America loves the freedom of the open road. It's an incredible feeling that connects with those who not only drive for convenience but also for passion. It's a passion we share here at AutoNation. It's what has driven us to become America's Largest Automotive Retailer.

The open road is a symbolic part of our brand. It underlines our commitment to swiftly & safely move our company, our communities and our industry forward - paving the way to a peerless Customer Experience. So it's no wonder that AutoNation has sold and serviced over 10,000,000 vehicles, since 1996.

But the numbers do not stop at 10,000,000 vehicles. AutoNation is driven by over 25,000 Associates representing over 35 auto manufacturer brands at over 300 stores, in 16 states. What started as a commitment to cancer-related causes has now turned into a movement. AutoNation has donated over $35 Million to national & local charities, with a core focus on cancer research. In fact, our company has partnered with INDYCAR Series Driver Ryan Hunter-Reay and Racing for Cancer as well as the Orlando Sports Foundation to become the title sponsor of the AutoNation Cure Bowl. AutoNation is also a Fortune© 200 Company, a component of the S&P 500 index and listed on the New York Stock Exchange under the symbol, AN. To find more about our investor profile, please visit investors.autonation.com.

AutoNation is America's Driving Force. We're looking for Associates that share in that spirit. Associates enjoy a fast-paced culture and enjoy paid-time off, paid training, longevity bonuses, 401(k) program with company match, employee vehicle purchase programs, health/dental medical plans, life & disability insurance and more. The open road is calling. Drive Pink. Drive Safe. Drive Now.